At Raleigh Nails, we pride ourselves on providing exceptional nail services to our clients in Raleigh, North Carolina. Our state-of-the-art nail salon is conveniently located in the heart of North Raleigh's Sutton Square shopping center, making it easily accessible by car or public transportation.
Our Story
Our mission is to provide a luxurious and relaxing experience for our clients, while delivering top-notch nail services that exceed their expectations. Our team of highly skilled and licensed nail technicians have 5-10 years of experience in the industry, ensuring that every client receives personalized attention and care. We understand the importance of quality and customer service, which is why we strive to create a warm and welcoming atmosphere for all our clients.
Our Services
We offer a wide range of nail services, including nail enhancements, gel polish, acrylics, and more. Our menu of services is carefully crafted to cater to the diverse needs of our clients, from weddings to special events, and even everyday pampering. We also offer special discounts for children and high school students, making it affordable for everyone to experience the best in nail care.
Our Amenities
Our salon is equipped with 8 spa pedicure chairs, complete with roller massage and full spa functions, ensuring that every client feels pampered and relaxed. We also offer a range of additional services, including waxing, manicures, and pedicures, making us a one-stop-shop for all your beauty needs.
Our Commitment
At Raleigh Nails, we are committed to providing exceptional nail services that exceed our clients' expectations. We strive to create a warm and welcoming atmosphere, where every client feels valued and respected. Our goal is to build long-term relationships with our clients, based on trust, quality, and customer service.
Quality and Attention to Detail
The nail technicians at Raleigh Nails are praised for their attention to detail, creativity, and ability to provide high-quality nail services. Many customers have reported being extremely satisfied with their experiences, citing the cleanliness of the salon, the skill of the technicians, and the wonderful customer service.
Issues with Nail Art and Pedicures
On the other hand, some customers have reported difficulties with nail art and pedicures. Some technicians seem to lack experience with nail art, and there have been instances of poorly done pedicures, with some customers reporting broken nails and chipping paint.
Customer Service Issues
Unfortunately, some customers have reported poor customer service, including being judged or talked down to by technicians. In one instance, a customer was refused service due to a misunderstanding about a coupon.
Unprofessional Behavior
Some customers have reported witnessing unprofessional behavior among technicians, including laughing at and mocking colleagues, and even picking fights with coworkers in front of customers.
