Experience the Art of Beauty
At Grand Nails, we are committed to providing the ultimate nail care experience in Chicago. Our luxurious salon offers a range of personalized treatments, including manicures, pedicures, Shellac gel, acrylic nails, nail art, gel nails, and waxing. Our experienced technicians use only the highest quality products, including OPI, CND, Essie, and more, to ensure that you receive the best possible service.
Our Commitment to Quality
At Grand Nails, we are dedicated to providing exceptional customer service and ensuring that every client leaves our salon feeling pampered and satisfied. We maintain the highest standards of cleanliness and hygiene, and our technicians are trained to provide personalized attention to each client. We use only the best products and the latest techniques to ensure that you receive the best possible results.
Our Community
We are committed to giving back to the community and partnering with local organizations to support fundraising events and charitable causes. If you're interested in hosting a private event or fundraising activity, please contact us to learn more about how we can help.
Services
Our comprehensive range of services includes:
- Manicures: Our specialty manicures include the Organic Dream, Majestic, Grand, and Classic, each featuring premium products and personalized attention.
- Pedicures: Our luxurious pedicures include the Hot Stone, Volcano, Majestic, Grand, and Classic, each featuring exfoliating treatments, massages, and premium products.
- Shellac Gel, Acrylic Nails, Nail Art, and Gel Nails: Our experienced technicians use the latest techniques and highest quality products to ensure that you receive the best possible results.
- Waxing: Our waxing services include half legs, eyebrows, lips, chin, sideburns, full face, underarms, half arms, full arms, bikini, half back, full back, stomach, and chest.
Why Choose Grand Nails?
At Grand Nails, we are dedicated to providing exceptional customer service, personalized attention, and the highest quality products and techniques. We strive to create a warm and welcoming atmosphere, where every client feels pampered and satisfied. Whether you're looking for a quick polish change or a luxurious spa day, we have the expertise and experience to meet your needs.
Overall Experience
The reviews are mixed, with some customers having a positive experience and others having a negative one. Some customers appreciated the friendly and professional staff, cleanliness, and good services, while others complained about poor service, unprofessional behavior, and bad quality of work.
Positive Aspects
- Friendly and professional staff
- Clean and sanitary environment
- Good quality of work, including nail art, pedicures, and manicures
- Some technicians were praised for their attention to detail and good service
Negative Aspects
- Poor service, including long wait times, unhelpful staff, and unprofessional behavior
- Bad quality of work, including sloppy nail polish application, uneven filing, and poor nail art
- Some customers reported being treated rudely or with disrespect
- Communication issues, including miscommunication about appointment times and lack of apologies for mistakes
Specific Incidents
- One customer reported being served poorly and then being yelled at by the manager
- Another customer reported being treated rudely and having to ask multiple times for corrections to their nail work
- A few customers reported being overcharged or mischarged for services
