Relax, rejuvenate, and experience the magic of Nail Spaz!
At Nail Spaz, we are dedicated to providing our clients with a tranquil and relaxing atmosphere, coupled with exceptional nail care services. Our skilled and experienced staff are committed to ensuring that every visitor leaves our salon feeling like royalty. Our spa-like ambiance, comfortable seating, and state-of-the-art equipment all contribute to an unforgettable experience.
Our Story
Nail Spaz is a premier nail salon located in the heart of Orlando, Florida. Our mission is to provide top-notch nail care services that cater to the diverse needs of our clients. We take pride in our commitment to sanitation, ensuring that all our tools and equipment are thoroughly sterilized after every use. Our goal is to not only provide exceptional nail care but also to prioritize the health and well-being of our clients.
Our Services
We offer a wide range of services, including nail care, manicure, pedicure, waxing, permanent makeup, eyelashes extension, and more. Our nail care services include full sets, fills, acrylics, gels, and nail art. Our waxing services cater to both men and women, covering areas such as eyebrows, lip, chin, full face, underarms, and more. Our permanent makeup services include brow, lip liner, and eyeliner. We also offer eyelashes extension services, including new sets, fills, and individual lashes.
Our Commitment
At Nail Spaz, we are dedicated to providing exceptional customer service, ensuring that every client feels valued and respected. We prioritize hygiene and sanitation, ensuring that all our tools and equipment are thoroughly cleaned and sanitized after every use. Our staff are highly trained and experienced, guaranteeing that every client receives the highest level of service.
Positive Reviews
Many customers have had excellent experiences at this nail salon. Several reviewers praised the quality of their pedicures and manicures, noting that the technicians took their time and did a thorough job. Some customers appreciated the relaxing atmosphere, the cleanliness of the salon, and the friendliness of the staff. A few reviewers specifically mentioned the great service they received from certain technicians, such as Tom, Michelle, Tharath, and Lily.
Negative Reviews
On the other hand, several customers were disappointed with their experiences at the salon. Some reviewers reported that their nails broke or chipped shortly after the service, and they were unhappy with the response they received from the salon when they brought the issue to their attention. A few customers felt that they were overcharged or misled about the cost of certain services. In one disturbing incident, a customer reported being subjected to racial abuse by the manager.
Concerns about Quality and Customer Service
Some reviewers expressed concerns about the quality of the services provided, citing issues with the durability of the nail work and the lack of attention to detail. A few customers also reported poor customer service, including being rushed through their appointments, being charged extra for services they did not receive, and being treated rudely by staff members.
