Your Pets Are Our Family!
At Western Animal Hospital, we are a full-service animal hospital dedicated to providing the highest standard of veterinary care for pets in Los Angeles. Our mission is to keep your pet healthy and happy by providing affordable, high-quality care. Our veterinarian, Dr. Jiyoun Kim, is committed to your pet's health and well-being, and our staff is passionate about veterinary medicine and extremely well-trained.
We strive to provide professional, affordable, and advanced veterinary services in a calm, welcoming, and friendly environment. Our commitment to progress and our history of quality allow us to maintain a long, healthy life for your faithful companion. Our animal hospital provides compassionate care for pets of all ages, from routine wellness examinations and vaccinations to advanced surgical procedures.
Our Services
We offer a wide variety of veterinary services to help your beloved pet feel better and stay healthy throughout their lifetime. Our services include:
- Spay and Neuter: We recommend spay and neuter surgery for any pets you do not plan to breed, which helps prevent unwanted pregnancies and may also prevent certain types of cancers in your adult dog and cat.
- Pet Dental Care: Our professional pet dental care services include free yearly dental exams to ensure the overall health of your pet.
- Vaccinations: We provide vaccines to protect your pet from diseases, and our veterinarian will advise you on the necessary vaccinations for your pet.
- Pharmacy: We have an in-house pharmacy with access to specialists, making our veterinary facility a one-stop shop for your pet's health and medical needs.
Our Commitment
At Western Animal Hospital, we are committed to perpetual advancement in clinical and surgical techniques to provide the most advanced and cutting-edge technology for your companions. We strive to be at the forefront of any breakthrough and offer it to our clients as quickly as possible to provide better, more successful medicine.
Our Goal
Our goal is to provide professional, affordable, and advanced veterinary services in a calm, welcoming, and friendly environment. We genuinely care about your pets and all animals, and we're proud to be the animal clinic of choice for pet owners in and around the Los Angeles community.
Unprofessionalism and Lack of Care
Several reviewers expressed dissatisfaction with the veterinarian's attitude and behavior, calling them unprofessional and uncaring. They reported being rushed, belittled, and dismissed, with some even stating that the veterinarian rolled their eyes and showed no empathy.
Overpricing and Upselling
Many reviewers felt that the veterinary hospital overcharged for services, recommending expensive tests and procedures without proper explanation or justification. Some reported being surprised by high bills and feeling pressured into unnecessary treatments.
Poor Communication and Service
Several reviewers expressed frustration with the receptionists and front desk staff, describing them as rude, unhelpful, and unprofessional. Some reported being hung up on, ignored, or dismissed, while others felt that their concerns were not taken seriously.
Positive Experiences
On the other hand, some reviewers had positive experiences with the veterinary hospital, praising the staff for being friendly, empathetic, and caring. They reported feeling comfortable and at ease, and appreciated the hospital's willingness to explain procedures and answer questions.
Cleanliness and Facilities
There were no complaints about the cleanliness or condition of the facilities.
Staff and Veterinarian
Reviews were split on the veterinarian and staff, with some praising their kindness and professionalism, while others criticized their behavior and attitude.
