Delivering Exceptional Quality and Service Since 1991
At DCL Productions, we have been dedicated to delivering exceptional service and high-quality products since 1991. Our team strives to provide innovative solutions for our clients, and every product we produce reflects our dedication to excellence. Our mission is to be a growth-focused company that supplies high-quality embroidery, screen printing, and promotional products, achieved through the commitment and involvement of all team members.
Our Services
We offer a wide range of services, including screen printing, embroidery, promotional products, patches, appliques, and dye sublimation. Our screen printing services cater to small businesses, start-ups, non-profits, and well-established corporations, providing them with custom t-shirt and apparel needs. Our embroidery services specialize in high-quality custom embroidered items for events, organizations, and corporate apparel. We also offer a vast range of promotional items, including etched glass containers, water bottles, wallets, calculators, and logo-imprinted flash drives. Additionally, we provide custom-made patches, appliques, and dye sublimation services using our advanced technology.
Our Commitment
We take pride in being a San Francisco-based business and are committed to maintaining our reputation for quality and professionalism. We continually evolve to meet the demands of the marketplace, ensuring our customers receive the best products and services. Our team is dedicated to providing exceptional customer service, and we look forward to working with you on your project.
Overall Experience
The overall experience with DCL Productions is positive, with most customers praising their professional work, quality of production, and excellent customer service.
Positive Aspects
- Professional work and high-quality production
- Excellent customer service, including helpful and responsive account representatives
- Fast turnaround times and ability to meet tight deadlines
- Ability to handle complex or custom orders
- Locally-based and supports the local community
Negative Aspects
- Some customers experienced slow email responses or unorganized service
- One customer reported a decline in quality over time
- One customer had a negative experience with an account representative
