Empowering Mental Health, Ending Stigma, and Improving Lives
At Central Ohio Elderly Care, we understand the importance of maintaining one's dignity and autonomy as they age. We believe that growing older should not diminish a person's value in society or their family. That's why we are committed to providing top-quality care to senior citizens, helping them to live comfortable and fulfilling lives in the privacy and comfort of their own homes.
Who We Are
Central Ohio Elderly Care is a home health care agency specializing in providing quality care to senior patients, aged 65 and above, and individuals with disabilities. We are dedicated to delivering compassionate, professional support and treatments that enhance our patients' quality of life and promote their independence. Our team of experienced and reputable professionals is carefully selected to match our patients' preferences and personalities, ensuring a balanced synergy and a comfortable care environment.
Services
At Central Ohio Elderly Care, we offer a wide range of services tailored to our individual patients' needs and preferences. Our services include:
- Skilled Nursing: Our team of registered nurses and licensed practical nurses provide expert medical care to our patients, working closely with them to achieve their health goals and improve their overall well-being.
- Physical Therapy: Our physical therapists work with our patients to improve their mobility, strength, and balance, helping them to regain their independence and live active and fulfilling lives.
- Personal Care: We offer a range of personal care services, including assistance with activities of daily living (ADLs), such as bathing, dressing, grooming, and toileting. We also provide medication management, meal preparation, and light housekeeping services.
Our Commitment
Our mission at Central Ohio Elderly Care is to provide our patients with extensive and individualized care with excellence and respect. We are committed to enhancing the quality of life of our clients and meeting their needs in a dignified and respectful manner.
We are dedicated to promoting equality in all forms in our agency, and we conform to Title VI of the Civil Rights Act of 1964 and Title II of the Americans with Disabilities Act of 1990. We ensure that all eligible clients receive services due without unlawful discrimination, regardless of race, national origin, gender, sexual orientation, color, religion, age, disability, or ethnic background.
At Central Ohio Elderly Care, we are proud to serve our community and help our patients to live comfortable and fulfilling lives in the privacy and comfort of their own homes. We are dedicated to providing the highest level of care and support to our patients, and we are committed to meeting their needs with excellence, compassion, and respect.
Poor Customer Experience
The reviewer, G. I. Joe Joe, had a disappointing experience with a company, specifically with their customer service. The company, Passport, failed to follow through on their commitments, leading to a series of unkept appointments and unreturned calls.
Unreliability and Lack of Communication
The reviewer's mother had an appointment scheduled with the company on a Wednesday, but the representatives failed to show up, without even a courtesy call to inform them. This lack of professionalism continued on the following days, with no calls or shows. When the reviewer tried to contact the company to resolve the issue, they were met with radio silence, with Michelle, the representative, failing to return their calls.
Strong Disappointment and Warning
The reviewer expressed their strong disappointment and frustration with the company's unprofessional behavior, warning others against using their services. They felt that the company was not reliable and only played games, which was unacceptable.
