At Merchants Building Maintenance, we are a reliable and responsive commercial cleaning company that has grown to become one of the largest providers in the Southwestern United States. Our company has been serving the Southwest for over 50 years, and our commitment to consistency and quality has earned us a reputation as a trusted partner for commercial cleaning services.
Our History
Founded in 1961 by Ted Haas and his fraternity brothers, our company started with humble beginnings in a garage in Azusa, California. Over the years, we have grown and expanded our services to meet the needs of our clients, and today we have offices across seven states and employ over 6,000 team members.
Our Mission
Our mission is to excel in all that we do for our customers, employees, suppliers, and the communities we serve by continuously improving the quality and value of our services. We strive to provide flexible, customer-focused service to organizations that prioritize quality and a job well done.
Why We're Different
At Merchants Building Maintenance, we do things differently. We are committed to consistency, self-performance, and providing a family atmosphere for our team members. We are also committed to fairness and transparency in our pricing and to eco-conscious practices in our own organization. We also believe in giving back to the communities where we do business.
Our Services
We offer a range of services, including:
- Janitorial Services: We provide comprehensive cleaning services to keep your office or facility clean and well-maintained.
- Day Porter Services: Our day porters provide supplemental cleaning and maintenance services to ensure that your facility is always clean and organized.
- Carpet Cleaning & Floor Refinishing: We offer carpet cleaning, floor refinishing, and restoration services to keep your facility looking its best.
- Window Washing: Our window washing services ensure that your windows are sparkling clean and streak-free.
- Pressure Washing: Our pressure washing services specialize in cleaning a variety of surfaces, including sidewalks, parking lots, and building exteriors.
- Green Cleaning: We offer green cleaning services that use environmentally-friendly products and practices to minimize our impact on the environment.
- COVID-19 Program: Our electrostatic disinfection program is designed to protect your customers and staff from the COVID-19 virus.
Why Choose Us
At Merchants Building Maintenance, we are committed to providing quality and reliability to our clients. We are a certified woman-owned business by the Women's Business Enterprise National Council (WBENC) and a certified Women's Business Enterprise by the Supplier Clearinghouse. We are proud to have been recognized for our commitment to quality and sustainability. We offer fair and transparent pricing and are committed to giving back to the communities where we do business.
Get a Quote
Ready to experience the difference that Merchants Building Maintenance can make for your facility? Request a quote today to learn more about our comprehensive range of services and why we are the trusted partner for commercial cleaning services in the Southwestern United States.
Company Performance and Employee Behavior
The company has been criticized for its drivers' unprofessional and reckless behavior, including tailgating, speeding, and running red lights. Additionally, an employee was accused of using profanity towards a customer, and another instance of harassment was reported.
Customer Service and Human Resources
The company's HR department has been criticized for not responding to messages, leaving customers feeling ignored and unvalued. This lack of communication has led to frustration and disappointment among customers.
Employee Experience
On a more positive note, some employees have reported positive experiences working with the company. They have mentioned being treated well and enjoying their work. However, it's worth noting that these positive experiences are few and far between.
Vehicles and Driving Habits
The company's vans have been involved in incidents of aggressive driving, including honking excessively and displaying rude behavior on the road.
