Injured? We Are Here For You!
At Serenity Funeral Home, we understand the importance of providing compassionate and empathetic support during life's most difficult moments. Our mission is to provide exceptional funeral and cremation services that cater to the unique needs of each individual and family we serve.
Our Story
Serenity Funeral Home was founded on the principles of compassion, tranquility, and matchless quality service. Our founder, Mr. Cedric D. Guy, envisioned a funeral home that would provide a serene and supportive environment for families to celebrate the lives of their loved ones. With years of experience in the funeral industry, Mr. Guy brought his vision to life, creating a funeral home that is committed to serving families with sincerity, sympathy, and compassion.
Our Services
At Serenity Funeral Home, we offer a range of funeral and cremation services designed to meet the unique needs of each family. Our services include traditional funeral services, cremation services, pre-planning, and grief support. We understand that each family is unique, and we strive to provide personalized services that honor the life and legacy of your loved one.
Our Commitment
Our commitment to you is to provide exceptional service, sincere support, and compassionate care during your time of need. We pledge to meet the delicate needs of each individual or family who entrusts us for the final arrangements. Our goal is to create a serene and peaceful environment that allows you to celebrate the life of your loved one with dignity and respect.
Our Values
At Serenity Funeral Home, we value compassion, empathy, and sincerity. We believe that everyone deserves to be treated with kindness, respect, and dignity, and we strive to provide a supportive environment that fosters healing and growth. Our values are rooted in the principles of compassion, tranquility, and exceptional service.
Positive Experiences
- Many reviewers praised the staff's attentiveness, empathy, and professionalism during difficult times.
- The funeral home's attention to detail, particularly in preparing the deceased, was frequently commended.
- Several reviewers appreciated the affordability of the funeral home's services and packages.
- The funeral home's facility was described as comfortable and historic.
Negative Experiences
- Some reviewers experienced poor customer service, including unreturned calls and lack of follow-up.
- A few reviewers reported issues with the funeral home's communication, including delayed or incomplete information.
- Some reviewers felt manipulated or taken advantage of during their time of grief.
- A few reviewers reported mistakes or errors with funeral arrangements or documents.
