Exceeding Your Expectations, One Smile at a Time
At Rizzo Dental Group, we understand the importance of maintaining good oral hygiene and having regular dental exams to prevent potentially life-threatening and expensive dental health problems. Our team of experienced dentists, led by Dr. William Rizzo and Dr. Jeffrey Rizzo, is dedicated to providing top-notch dental care services to our patients in Orlando, FL.
Our Story
As people continue to move into the Southwest area of Orlando, they are faced with a long list of things to do before becoming completely settled into their new surroundings. Checking out the schools, locating the nearest grocery store, and even joining a gym are all important parts of getting connected. Although often assigned a lower priority, one of the first items on the list should be to find a good dentist in Orlando. Maintaining healthy oral hygiene, as well as having scheduled exams, is a must to ward off potentially life-threatening, expensive dental-health problems.
Our Services
At Rizzo Dental Group, we offer a comprehensive range of dental services to cater to all your oral health needs. From general dentistry and cosmetic dentistry to extraction and implant dentistry, preventive dentistry, and Invisalign, we have got you covered. Our experienced team of dentists and dental hygienists use state-of-the-art technology and the latest techniques to ensure that you receive the best possible care.
Meet Our Team
Our team is led by Dr. William Rizzo and Dr. Jeffrey Rizzo, who are both highly experienced and skilled dentists. Our team of dental hygienists, including Janie Vega, Brittany Pfarr, Ani Heidenreich, and Maria Gutierrez, are dedicated to providing you with personalized care and attention. Our office manager, Kathy Brennan, and front desk coordinators, Josie, Daniela, and Tanya, are always ready to assist you with any questions or concerns you may have.
Our Philosophy
At Rizzo Dental Group, our philosophy is simple: to provide exceptional dental care services to our patients in a comfortable and relaxed environment. We believe in building long-term relationships with our patients, and we strive to exceed your expectations with every visit.
Communication Issues
Several reviewers have expressed frustration with the communication style of the office staff, including the receptionist and office manager. Lupita's experience was particularly upsetting as she was told it was okay to book an appointment with secondary insurance, only to be denied further down the line. Kristen Fiedor's appointment was cancelled due to an outstanding payment, which was unexpectedly required, and she felt the office manager was unprofessional in dealing with her situation.
Poor Patient Care
Traveling Tales had a traumatic experience at the office, citing Dr. Rizzo as condescending, rude, and unprofessional. They felt unheard and didn't receive proper treatment for their pain. Carolina Sacchi also had a series of unfortunate events, including a filling that caused pain, a misdiagnosis, and ongoing issues with the office attempting to charge her for services she didn't complete.
Positive Experiences
Despite the negative comments, Markisha Tillman had a very positive experience with Dr. Rizzo and the staff. They praised the doctor's listening skills, honesty, and empathy.
