Maximizing Your Comfort and Health
Sonterra Health Center is a leading provider of short-term rehabilitation and long-term care services in San Antonio. Our dedicated and focused staff work tirelessly to provide personalized care and treatment plans that cater to the unique needs of each of our guests. We pride ourselves on delivering top-notch care in a warm and welcoming environment that feels like home. Our talented team of healthcare professionals is committed to helping you regain your strength and mobility, so you can get back to your daily routine as soon as possible.
State-of-the-Art In-House Therapy
At Sonterra Health Center, we believe that access to high-quality therapy services is essential for a successful recovery. That's why we offer comprehensive in-house therapy services that are tailored to meet the unique needs of our guests. Our team of licensed therapists employs a variety of state-of-the-art and time-tested therapeutic approaches to help you achieve your rehabilitation goals.
Whether you're in need of short-term rehabilitation or long-term care, our in-house therapy services are designed to help you regain your strength and mobility as quickly and safely as possible. Our team of therapists is dedicated to providing compassionate care that is tailored to your individual needs and goals.
Skilled Nursing Services
At Sonterra Health Center, we understand that every guest is unique and requires specialized care. That's why we offer skilled nursing services that are designed to meet the individual needs of each of our guests. Our team of registered nurses, licensed practical nurses, and certified nursing assistants work together to provide comprehensive care that is tailored to your unique needs.
At Sonterra Health Center, we never forget that you're our valued guest, and the reason we're here! Each day you spend with us will be filled with the caliber of service that will make your stay comfortable, safe and therapeutic. We collaborate with you, your family, and your healthcare providers to create a comprehensive and effective care and treatment plan.
Stay Active
At Sonterra Health Center, we believe that staying active is an essential part of the healing process. That's why we offer a wide variety of activities that are designed to help you stay active and engaged. From exercise classes and games to art therapy and music therapy, we have something for everyone. Our monthly activity calendar is packed from morning to night with options designed to help you stay active and engaged.
A Commitment to Quality
The quality of care we deliver at Sonterra Health Center is second to none. We are committed to providing our guests with the highest level of care and attention possible. This commitment to quality has earned us a 4-star survey rating from Medicare.gov. We are dedicated to providing our guests with the best possible care and are constantly striving to improve our services.
Join Our Team
At Sonterra Health Center, we are always looking for exceptional professionals to join our team. If you are a compassionate, dedicated healthcare professional who is committed to providing the highest level of care possible, we would love to hear from you. We offer competitive salaries, comprehensive benefits, and a supportive work environment.
At Sonterra Health Center, we are committed to providing our guests with the best possible care and attention. Whether you're in need of short-term rehabilitation or long-term care, we are here to help you every step of the way. Contact us today to schedule a tour and learn more about the services we offer.
Overall Review Trends
Sonterra Health Center has received mixed reviews from patients' families and friends. While some have had positive experiences, others have had negative ones. The center has received praise for its caring staff and facilities, but has also been criticized for its poor service, dirty conditions, and unprofessional attitudes.
Positive Reviews
The center has received praise from some families and friends of patients. One reviewer praised the facility's staff, stating that they were "amazing people that really care for the residents." Another reviewer described the center as a "great facility" with "spotless" conditions.
Negative Reviews
However, many reviewers have expressed disappointment and frustration with their experiences at the center. Some have complained about poor service, dirty conditions, and unprofessional attitudes from staff. One reviewer described the center's entrance as "depressing, dirty, and dim lit, " while another reviewer reported being treated rudely by a nurse who rolled her eyes and left the room after being asked for help.
Concerns and Frustrations
Several reviewers have expressed concern about the quality of care provided at the center. One reviewer reported that their loved one was not fed or given enough fluids for four days, and another reviewer's loved one died in the hospital after being discharged from the center. Other reviewers have expressed frustration with the center's handling of medical issues and complaints.
Healthcare Concerns
Some reviewers have reported concerns about the center's handling of medical issues, including delayed submissions of paperwork and inadequate care for patients. One reviewer reported that their loved one was left in a gown, unattended, in a dark room without a TV.
Recommendations and Conclusion
Based on these reviews, it is clear that Sonterra Health Center has both positive and negative aspects. While some reviewers have had good experiences, others have had poor ones. It is essential for patients and families to carefully research and evaluate the center's reputation and services before making a decision.
