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Building Relationships and Turning Houses into Homes

At University Auto Service, we've been proudly serving the Clifton area for over 35 years, providing top-notch car care services to the community. As a NAPA AutoCare Center, we've built a reputation for excellence, reliability, and honesty. Our team of highly trained technicians has the expertise to handle all your car care needs, from routine maintenance to complex repairs.

Our Mission

Our mission is to provide exceptional car care services that exceed our customers' expectations. We're committed to building long-lasting relationships with our customers, and we strive to make sure every interaction with us is a positive one. We believe in honesty, integrity, and transparency in all our dealings, and we're dedicated to earning your trust.

Our Services

University Auto Service offers a wide range of car care services, including brakes and brake repair, tire and tire repair, preventive maintenance, factory-recommended maintenance, steering and suspension services, batteries, starting and charging services, mufflers and exhaust services, engine cooling system services, and climate control. We also offer oil changes, 20-point inspections, tune-ups, shocks and struts, clutches, electrical work, road service/lock-out service, and engine repair. Whether you drive a domestic or foreign vehicle, we've got you covered.

Why Choose Us?

So why choose University Auto Service? For starters, we're conveniently located near the University of Cincinnati, Clifton area hospitals, and downtown Cincinnati. We offer a free shuttle service within 5 miles of our shop, making it easy for you to get where you need to go while your car is being serviced. We also offer special discounts to UC students and hospital employees, as well as a 10% discount to all healthcare professionals. And with our NAPA Nationwide Warranty, you can have peace of mind knowing that your vehicle is protected no matter where you drive.

Our Story

We're proud to be a family-owned and operated business, dedicated to serving our community with integrity and excellence. We're passionate about what we do, and we're committed to building lasting relationships with our customers. We're grateful for the trust you've placed in us, and we look forward to serving you for many years to come.

Reviews (107)
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Positive: The shop provides quick and good quality service, with helpful and respectful staff, and good prices and discounts for students.
Negative: The shop has been accused of overcharging, lying, and poor workmanship, with some customers experiencing repeat issues with their vehicles.

Overview of Reviews

The reviews are divided between extremely positive and extremely negative experiences. The positive reviews praise the shop's quick and good quality service, with some customers feeling safe and respected as college-aged girls. The negative reviews, on the other hand, complain about overcharging, lying, and poor workmanship.

Positive Experiences

  • Quick and good quality service
  • Helpful and respectful staff
  • Trustworthy mechanics
  • Good prices and discounts for students

Negative Experiences

  • Overcharging and lying about repairs
  • Poor workmanship and damage to vehicles
  • Unfriendly and unhelpful staff
  • Failure to fix problems and Repeat issues with the same vehicle