Experience the best of Waco living at The Highlands!
At The Highlands, we understand that finding the perfect apartment can be a daunting task. That's why we've crafted a community that offers the perfect blend of comfort, convenience, and style. Located in Waco, Texas, our charming community is designed to provide our residents with a lifestyle that is truly unmatched.
Our Amenities
Our residents enjoy a wide range of amenities that are designed to enhance their lifestyle. From the shimmering swimming pool to the state-of-the-art fitness center, we've carefully crafted our community to provide everything you need to live your best life. Relax by the pool, exercise your mind and body at the fitness center, or spend time with family at the playground. As a pet-friendly community, we welcome your four-legged companions, so bring them along!
Our Floor Plans
We offer a range of floor plans to suit every lifestyle. From our cozy one-bedroom apartments to our spacious three-bedroom apartments, each floor plan is designed to provide the perfect blend of comfort and style. Our apartments feature an all-electric kitchen, balcony or patio, plush carpeting, ceiling fans, extra storage, hardwood floors, and washer and dryer connections. Select homes also feature a wood-burning fireplace and walk-in closets.
Our Community
Our community is designed to provide our residents with a sense of community and connection. From the beautiful landscaping to the convenient access to public transportation, we've carefully crafted our community to provide everything you need to live your best life. Our residents enjoy easy access to downtown Waco, restaurants, shopping, schools, and entertainment. The excitement of Downtown Waco is only minutes away, and we're conveniently located near public parks, schools, and entertainment.
About Us
At The Highlands, we're committed to providing our residents with a lifestyle that is truly unmatched. Our team is dedicated to providing exceptional customer service, and we strive to create a sense of community among our residents. We believe that our residents deserve the best, and we're committed to providing a living experience that exceeds their expectations.
Overall Positive Tone
The majority of the reviews are overwhelmingly positive, with reviewers praising the apartment complex's staff, maintenance, and amenities.
Praise for the Staff
Many reviewers praised the apartment complex's staff, particularly Madison, Kynzi, and Polly, for being welcoming, informative, and helpful. They were commended for their professionalism, kindness, and prompt response to issues.
Amenities and Maintenance
Reviewers also praised the apartment complex's amenities, including the pool, dog park, and community events. The maintenance team was praised for their efficiency in addressing issues and resolving problems quickly.
Positive Comments on the Apartment Complex
Several reviewers commented on the cleanliness and maintenance of the apartment complex, with some stating that it was the best they had experienced. The complex's location and quiet atmosphere were also praised.
Negative Comments
A few reviewers expressed dissatisfaction with their experience, citing issues with the move-out process, billing, and cleanliness. One reviewer described the apartments as "nasty" and "trashy, " while another mentioned issues with the online portal and dog park.
Resolving Issues
In some instances, reviewers mentioned that issues were resolved promptly, and management went above and beyond to address concerns.
