Beaming Smiles and Sparkling Surfaces Guaranteed!
At Dr. Windows, we're dedicated to providing top-notch cleaning services to homeowners and businesses in the area. Our team, led by Jim, has evolved from simply window cleaning to offering a wide range of services that cater to virtually all outside surfaces. Our passion is to dazzle, beautify, and protect your property, making it look its best.
Our Story
As a family-owned business, we take pride in our humble beginnings. Jim, our founder, grew up in a family of entrepreneurs and learned valuable lessons from his parents and grandparents. He believes in the importance of hard work, fairness, and listening to customers. Our story is rooted in a strong work ethic, and we strive to build long-term relationships with our clients.
Our Services
We offer a comprehensive range of services designed to make your home or office shine. Our services include:
- Window Cleaning
- Home Soft Wash
- Roof Soft Wash and Treatment
- Pressure and Soft Washing
- Concrete, Pavers, and Patio Furniture Cleaning
- Deck Cleaning
- Gutter Cleanout and Gutter Face Cleaning
- And More!
Our Approach
We believe in adding value to our services by being professional, dedicated, and caring. We don't believe in fancy websites, expensive advertising, or unnecessary overhead costs. Instead, we focus on providing exceptional service, building relationships, and making our customers happy. Our motto is "to be the best service provider" and to make our customers smile.
What Sets Us Apart
We're not just a window cleaning company; we're total home and property management experts. We take pride in our attention to detail, our commitment to excellence, and our passion for making your property look its best. We believe in humor, common sense, and answering calls personally (even if we're out of breath on a ladder!). Our customers appreciate our "common-sense" benefits, including receiving a photo of the partner who will arrive at their home the day prior to service.
Mixed Reviews on the Better Business Bureau
Criticisms and Frustrations
The majority of reviewers expressed frustrations and criticisms towards the Better Business Bureau (BBB). One reviewer called the BBB an "outdated and insignificant organization" that does not care about business owners' requests. Another reviewer had a negative experience with the BBB, saying they were unhelpful and unsupportive. Some reviewers felt that the BBB was more interested in making money than in providing a valuable service to businesses.
Positive Experiences
However, not all reviews were negative. Some reviewers had positive experiences with the BBB, praising their helpfulness and effectiveness in resolving issues. One reviewer appreciated the BBB's facilitation of a complaint, which led to a resolution. Another reviewer appreciated the BBB's Scambusters program, which educated high school students about scams.
Common Themes
A common theme among the negative reviews was the feeling of being ignored or dismissed by the BBB. Several reviewers felt that their requests were not taken seriously, and that the BBB was more interested in making money than in providing a valuable service. On the other hand, positive reviewers praised the BBB's effectiveness in resolving issues and providing a valuable service.
