Your Pet's Health is Our Top Priority
South Bay Animal Hospital & Emergency is a renowned veterinary clinic that offers comprehensive and expert care for pets in San Jose, CA. Our experienced team of veterinarians and support staff is dedicated to providing the highest level of medical care to pets, ensuring their well-being and enhancing the human-animal bond. We understand that pets are cherished members of the family and strive to provide compassionate and personalized care to each patient.
Our Team
Our team of highly qualified and experienced veterinarians, technicians, and support staff are committed to providing exceptional care to our patients. Our veterinarians have extensive training and expertise in various areas of veterinary medicine, including emergency and critical care, internal medicine, surgery, neurology, oncology, cardiology, dermatology, ophthalmology, endocrinology, and gastroenterology. Our team is dedicated to staying up-to-date with the latest advances in veterinary medicine, utilizing state-of-the-art equipment, and employing evidence-based medicine to deliver the best possible care.
Wellness and Preventative Care
At South Bay Animal Hospital & Emergency, we believe that prevention is the best medicine. We strive to prevent illness whenever possible and promote optimal health and well-being for our patients. Our wellness programs are customized to the specific needs of each pet and include comprehensive physical exams, internal parasite testing, heartworm and flea control, vaccination programs, spay and neuter packages, and specialized blood tests for all life stages.
Emergency and Critical Care
We understand that emergencies can happen at any time and are committed to providing 24-hour emergency and critical care services, 365 days a year. Our criticalist consultations are available 24/7, and our team of dedicated professionals, including veterinary criticalists, are available around the clock to provide consultations and the highest level of care for your beloved pets.
Internal Medicine
Our veterinarians have expertise in all areas of internal medicine and are experienced in diagnosing and managing complex medical conditions. We offer specialized services in cardiology, ophthalmology, neurology, dermatology, gastroenterology, oncology, endocrinology, and pet medicine.
Pet Neurology
Our pet neurology services include the diagnosis and management of most neurological diseases, surgical management of brain and spinal cord conditions, spinal malformations, spinal stabilization, interpretation of neuro-imaging (x-rays, myelograms, and HD-CT scans), CSF collection and interpretation, brain and spine surgery, pet medicine, foreign body removal, biopsies, gastric/esophagostomy tube placement, esophageal stricture dilation, including special tubes that allow for continued dilation at home by clients, rhinoscopy, foreign body removal, mass identification/biopsy, nasopharyngeal stenting, voiding uro-hydropropulsion for stone(s) removal, continuous glucose monitoring 24 hours a day, ultrasound, FNA, ultrasound-guided biopsies (liver, kidney, lymph node, prostate, masses), bone marrow aspirates/biopsies, parenteral nutrition, and ALICAM internal intestinal camera capsule.
Pet Medicine
Our pet medicine services include foreign body removal, biopsies, gastric/esophagostomy tube placement, esophageal stricture dilation, including special tubes that allow for continued dilation at home by clients, rhinoscopy, foreign body removal, mass identification/biopsy, nasopharyngeal stenting, voiding uro-hydropropulsion for stone(s) removal, continuous glucose monitoring 24 hours a day, ultrasound, FNA, ultrasound-guided biopsies (liver, kidney, lymph node, prostate, masses), bone marrow aspirates/biopsies, parenteral nutrition, and ALICAM internal intestinal camera capsule.
Pet Oncology
Our pet oncology services include biopsies/aspirates, bone marrow aspirate/biopsy, chemotherapy, cryotherapy, palliative care, and immunotherapy.
Pet Cardiology
Our pet cardiology services include echocardiography, electrocardiogram, holter monitor, event monitoring, pacemakers (temporary and permanent), OFA congenital cardiac screening.
Pet Dermatology
Our pet dermatology services include skin cytology, skin biopsies/aspirates, bacterial and fungal cultures of ears and skin, customized allergen-specific immunotherapy, targeted antimicrobial therapy including topical therapy, and chronic inflammatory and infectious skin disease management.
Pet Ophthalmology
Our pet ophthalmology services include routine eye exams, diagnosing and treating eye conditions, or providing advanced surgical interventions, and ensuring that your furry family member enjoys optimal eye health.
Pet Endocrinology
Our pet endocrinology services include understanding and addressing hormonal imbalances that can affect your beloved companion's well-being and nurturing hormonal harmony to unlock the potential for a happier, healthier, and more vibrant life for your pet.
Pet Gastroenterology
Our pet gastroenterology services include ensuring your pet's gastrointestinal health, which plays a pivotal role in their overall well-being, from the food they eat to their day-to-day comfort.
Quality of Care
The reviews highlight both positive and negative experiences with the quality of care at South Bay Animal Hospital. On the positive side, many reviewers praised the hospital's staff for being friendly, kind, and compassionate. They appreciated the clear communication, responsiveness, and follow-up care provided by the doctors and technicians. Some reviewers were grateful for the hospital's willingness to take in emergency cases and provide necessary treatment, even if it meant paying a higher price. One reviewer mentioned that the hospital went above and beyond, sending photos and videos of their pet's progress.
On the negative side, some reviewers expressed dissatisfaction with the hospital's approach to care. One reviewer felt that the hospital only cared about money and not about their pet's well-being. Another reviewer was disappointed with the misdiagnosis and lack of apology from the hospital. Some reviewers felt that the hospital's prices were too high, and they were not willing to work with them to find a more affordable solution.
Communication and Billing
Communication and billing issues were also common themes in the reviews. Some reviewers praised the hospital's clear communication and responsiveness, while others felt that the hospital did not keep them informed about their pet's condition. Billing was a significant issue for many reviewers, with some feeling that the hospital's prices were too high and not transparent enough.
Emergency Care
The hospital's emergency care services received mixed reviews. Some reviewers appreciated the hospital's willingness to take in emergency cases, even on short notice. However, others felt that the hospital's prices were too high, and they were not willing to work with them to find a more affordable solution.
Staff and Doctors
The staff and doctors at South Bay Animal Hospital received mostly positive reviews. Many reviewers praised the staff for being friendly, kind, and compassionate. Some reviewers appreciated the doctors' expertise and willingness to explain treatment options and answer questions.
