Your trusted partner in insurance and financial services
As a State Farm agent, our mission is to provide remarkable customer service to our customers, be available 24/7, and add value by determining which services are best suited for the individual and family needs and goals. Whether you are already a current customer, or new to the area, we are here to help you with your financial and insurance needs.
Our Story
Our agency has been serving the University Heights community since 2012, providing a wide range of insurance products and financial services to our clients. Our experienced team of licensed professionals is dedicated to helping you make informed decisions about your financial and insurance needs. We take the time to understand your unique situation and provide personalized solutions to meet your goals.
Services
We offer a comprehensive range of insurance products and financial services, including:
Auto Insurance: We offer competitive rates and discounts on auto insurance, as well as specialized coverage for high-performance and exotic vehicles.
Homeowners/Renters Insurance: We provide comprehensive coverage for your home or apartment, including liability coverage, flood coverage, and earthquake coverage.
Business Insurance: We offer customized insurance solutions for small businesses, including liability coverage, property coverage, and workers' compensation insurance.
Life Insurance: We provide a range of life insurance products, including term life, whole life, and universal life insurance.
Health Insurance: We offer individual and family health insurance plans, as well as group health insurance for businesses.
Financial Services: We provide access to a range of financial products, including banking, mutual funds, and annuities.
Why Choose Us
At our agency, we pride ourselves on our expertise, discretion, and commitment to customer service. We take the time to understand your unique situation and provide personalized solutions to meet your goals. Our agents are licensed professionals with extensive knowledge and experience in the insurance industry. We are dedicated to providing you with the best possible service and ensuring that you have the peace of mind you deserve.
Get Started Today
We invite you to contact us to learn more about our insurance products and financial services. Our dedicated team of professionals is here to help you make informed decisions about your financial and insurance needs.
Agent Performance
The reviews highlight a mix of positive and negative experiences with the insurance agent. On the negative side, some customers expressed frustration with the agent's performance, citing poor communication, laziness, and a lack of care for clients. Specifically, one reviewer mentioned that the agent allowed their business policy to expire without notification, while another reviewer experienced non-stop problems, including dropped renewals and poor communication.
Positive Experiences
On the other hand, several reviewers had positive experiences with the agent, praising their professionalism, ability to explain complex policies in simple terms, and excellent customer service. One reviewer highly recommended the agent for their prompt responses and comprehensive work, while another reviewer appreciated the agent's help in finding the right insurance products to fit their needs.
Communication and Service
Communication and service seem to be key areas where the agent excels or fails. Reviewers who had positive experiences praised the agent's ability to communicate complex policies clearly and respond promptly to requests. Conversely, those who had negative experiences cited poor communication, rudeness, and a lack of care as major issues.
Insurance Products and Pricing
Reviewers also mentioned their experiences with insurance products and pricing. One reviewer appreciated how State Farm handled their claim promptly, but was frustrated with premium increases after a claim. Another reviewer was happy with the prices and products offered by the agent.
