We Bring the shop to you.
At Drain Rite Plumbing, we pride ourselves on being a family-owned and operated business that has been serving North Orange County and some of LA County since 1979. Our commitment to excellent service and customer satisfaction has earned us a reputation for being a trustworthy and reliable plumbing service provider.
Our History
Our journey began in 1979 when John Peterson III founded Drain Rite Plumbing. Initially, we focused on providing drain cleaning services, but over the years, we have expanded our services to include plumbing repair, maintenance, and installation. Today, we have two fully stocked trucks on the road, operated by John Peterson IV and Michael Flores, ensuring that our customers receive prompt and efficient service.
Our Services
At Drain Rite Plumbing, we offer a wide range of services to cater to all your plumbing needs. Our expert plumbers are trained to handle various plumbing issues, from drain cleaning to water heater repair and installation. We understand the importance of having a properly functioning plumbing system, and that's why we strive to deliver exceptional service to our customers.
Our services include:
- Drain Cleaning: We use advanced technology and techniques to clear clogged drains, ensuring that your home or business remains free from the inconvenience of clogged pipes.
- Water Heater Repair and Installation: Our experienced plumbers can repair or install new water heaters, ensuring that you have a reliable and efficient hot water supply.
- Plumbing Repair and Installation: From leaky faucets to clogged toilets, our skilled plumbers are equipped to handle any plumbing issue, from repair to installation.
- Maintenance: We offer regular maintenance services to ensure that your plumbing system remains in good condition, preventing costly repairs and reducing the risk of breakdowns.
Our Commitment
At Drain Rite Plumbing, we are dedicated to providing top-notch service to our customers. We believe in building long-term relationships with our customers, and that's why we strive to deliver the highest level of professionalism, quality, and reliability.
Our Affiliations
We are proud members of the South Coast Metro Chapter of Builder Trades Network (BTN), a reputable trade organization that brings together industry professionals to promote best practices and industry standards.
Water Heater Repair and Maintenance
The reviews of Drain Rite Plumbing exhibit a mix of positive and negative experiences. Among the positive comments, customers praised the professionalism, kindness, and efficiency of the technicians. For instance, Author Ardyth Hughes noted that the plumbers were "always a nice guy, well dressed and helpful" who respected their home. Luke Sun appreciated the smooth and professional service provided by Isaac.
On the other hand, some customers expressed disappointment with the company's service. Irma Martinez recounted two unpleasant encounters with repairman Mike, who demonstrated rude and unprofessional behavior towards her parents. TonyJ described a situation where Michael from Drain Rite Plumbing had to troubleshoot and resolve an issue with a Rheem water heater, but ultimately found the real problem and resolved it effectively.
Some reviewers mentioned issues with communication and follow-up visits. Steve Kim criticized the company for not being transparent about warranty terms, leading him to feel taken advantage of.
Overall Recommendations
While Drain Rite Plumbing has a varied reputation, it seems that customers appreciate the professionalism and courtesy of many of the technicians. However, a few unpleasant experiences with one employee taint the overall view. It is essential to inquire thoroughly about warranty terms and services to avoid misunderstandings.
