A helpful hand in your child's future
A Commitment to Exceptional Pediatric Care
Houston Pediatric Clinic stands out as a trusted healthcare provider for children in the Houston area. Our team of experienced pediatricians and compassionate staff prioritize compassionate, comprehensive care for infants, toddlers, adolescents, and teenagers. We believe in nurturing healthy beginnings and fostering strong, healthy growth throughout childhood.
Holistic Approach to Pediatric Care
Our comprehensive services cover the physical, emotional, and developmental needs of your child. We offer:
**Routine Care and Wellness
- Comprehensive well-child visits and vaccinations
- Growth monitoring and developmental assessments
- Sports physicals and school physicals
- Routine screenings for common childhood illnesses
**Acute Care and Management
- Urgent care for sick children
- Treatment for common childhood illnesses and injuries
- Management of chronic conditions like asthma and allergies
**Specialized Care
- Obesity and weight management programs
- Asthma and allergy management
- Behavioral and developmental consultations
- Nutritional guidance
Focus on Patient-Centered Care
Our approach to patient care is highly individualized. We take the time to listen to your concerns, answer your questions, and work collaboratively with you to develop a tailored care plan for your child. We believe in open communication and shared decision-making to ensure the best possible outcomes for your child.
Compassionate and Experienced Pediatricians
Our team of pediatricians are board-certified and have extensive experience in treating a wide range of pediatric conditions. They are passionate about providing compassionate care, offering support and guidance throughout every stage of your child's growth and development.
More Than Just Medical Care
Houston Pediatric Clinic is committed to supporting the overall well-being of your child. We offer resources and guidance on topics such as childcare, nutrition, and parenting concerns. We also provide convenient services like online appointment scheduling and a secure patient portal for accessing your child's health records.
Staff Issues
Reviews highlighted several issues with the front office staff, including rudeness, lack of organization, and poor communication. Some patients reported being put on hold for extended periods, arriving at appointments only to be told they didn't exist, and being refused help when trying to verify appointments. Additionally, patients complained about long wait times, with some being forced to wait for hours despite having scheduled appointments.
Appointments and Scheduling
Several reviewers expressed frustration with the appointment scheduling process, citing issues with availability, wait times, and lack of early appointments. Some patients reported having to wait several days or even weeks for an appointment, which can be problematic when dealing with sick children.
Doctor Quality
Despite the issues with the staff, many reviewers praised Dr. Ortega and the medical team, describing them as friendly, attentive, and knowledgeable. Patients appreciated the doctor's ability to explain things clearly and were happy with the care their children received.
Overall Experience
While some patients had positive experiences with the doctor, the staff issues and scheduling problems often overshadowed their feelings about the medical care. Several reviewers stated they would not return to the pediatrician due to the poor service and would instead seek care elsewhere.
