At Guarantee Plumbing & A/C, we take pride in being a family-owned business located in Olmos Park, San Antonio, since 1934. We are one of the few plumbing companies in the United States that can match our record of success and dedication to customer satisfaction. Our commitment to providing high-quality services and ensuring customer satisfaction has made us a trusted name in the industry.
Our Services
We offer a wide range of services, including residential and commercial plumbing, HVAC, and AC services in San Antonio. Our team of licensed, bonded, and insured professionals is dedicated to providing effective solutions to all your plumbing and HVAC needs. From minor repairs to major installations, we guarantee our work and provide a 100% guarantee on parts and labor for one year.
Residential Services
For many decades, we have been providing residential customers in Olmos Park, Hollywood Park, and Shavano Park with a wide variety of plumbing services, including major and minor repairs, fixture replacement, drain clean-outs, leak detection, sewer and water line installation, and more. Our customers know they can count on us for high-quality work, great customer service, and reasonable costs.
Commercial Services
We have also been serving commercial contractors and businesses in San Antonio for many years. Our plumbing and HVAC services have been solicited for municipal projects, universities, Sea World Aquatica, and many commercial establishments, including senior living facilities, restaurants, hotels, schools, and churches.
Why Choose Us
We are a full-service company that provides a 100% guarantee on all parts and labor. Our experienced employees, some of whom have been with us for 30 to 40 years, are dedicated to delivering effective solutions that meet our customers' needs. We offer energy-efficient heating, cooling, duct-work, and insulation solutions, and our AC packages are designed to keep you cool and save you money.
Our Commitment
At Guarantee Plumbing & A/C, our commitment is to provide high-quality services, ensure customer satisfaction, and make a positive impact on the local environment. We are proud to offer green, energy-saving installations and replacements that help our customers save unnecessary expenses on utility bills and reduce their carbon footprint.
Positive Experiences
Several reviewers had positive experiences with Guarantee Plumbing & AC, Inc. They praised the company's prompt and professional service, reasonable prices, and honest technicians. Some reviewers appreciated the company's ability to clear clogged drains and fix AC units efficiently. Others commended the technicians' courtesy, cleanliness, and willingness to explain the issues and solutions.
Negative Experiences
However, some reviewers had negative experiences with the company. They complained about overcharging, poor workmanship, and unresponsive customer service. Some reviewers felt that the company did not fix the underlying issues, leading to further problems. Others were disappointed with the company's guarantee, citing instances where the company did not honor its commitments.
Common Issues
Some common issues mentioned in the reviews include:
- Poor customer service, including unreturned calls and unresponsive representatives
- Overcharging for repairs and services
- Incompetent technicians who failed to fix underlying issues
- Failure to honor guarantees and warranties
- Disputes over billing and payment
