Fencing Solutions That Exceed Your Expectations
At Top Line Fence, we are a second-generation, family-operated business that has been proudly serving the Chicagoland area since 1972. As leaders in residential and commercial fencing, we take great pride in providing business owners and homeowners with a variety of fencing needs. From wood fence installations to wrought iron, chain link, and ornamental iron fencing, we offer a wide range of services to meet the unique needs of each customer.
Our Mission
Our mission is to provide high-quality fencing solutions that exceed our customers' expectations. We strive to build long-lasting relationships with our customers by offering personalized service, expert craftsmanship, and competitive pricing. Whether you need a new fence installation, repair, or replacement, we are committed to providing you with the best possible solution for your fencing needs.
Services Offered
We offer a full range of fencing services, including:
- Residential fencing: Ornamental iron, wood, PVC vinyl, power-operated gates, and wrought iron railings
- Commercial fencing: High-security barbed wire fencing, chain link, ornamental iron, and perimeter security fencing
- Security gates and operators:Motion sensors, access control systems, and electric gate openers
- Fence repair and maintenance: Repair and maintenance services for all types of fences
Why Choose Us?
At Top Line Fence, we have a team of experienced professionals who are dedicated to providing exceptional service and craftsmanship. We use only the highest-quality materials and the latest technology to ensure that our customers receive the best possible fencing solutions. With over 40 years of experience serving the Chicagoland area, we have built a reputation for excellence and customer satisfaction.
Summary of Reviews
Installation and Quality Issues
Some customers had issues with the installation process, citing that the posts were not spaced evenly, and the cement used to fill the post holes was minimal, making the fence wobbly. One customer mentioned that the gate installed by Top Line Fence did not work properly.
Customer Service Concerns
Several customers expressed frustration with the customer service provided by Top Line Fence. Some mentioned that their calls were not returned, and when they did get a response, it was unhelpful or dismissive. One customer reported being hung up on by a representative.
Praise for Quality Work and Customer Service
On the other hand, many customers praised the quality of the work done by Top Line Fence, citing attention to detail, professionalism, and excellent customer service. Several reviewers mentioned that the installation crew was courteous, efficient, and did a great job.
Miscellaneous Issues
One customer mentioned that they were quoted an unreasonable price for a fence installation, while another customer was unhappy with the timing of the installation, citing that it took longer than expected.
