Empowering patients to take control of their skin health
At Alamo Heights Dermatology, we believe in a collaborative approach to skincare, empowering patients through personalized care and education. Our team of experienced dermatologists and dedicated staff are committed to providing world-class care to patients of all ages.
Our Mission
Our practice is driven by a shared vision of excellence in dermatology. We pledge to:
- Listen attentively to understand your concerns and anxieties.
- Earn and maintain your trust through compassionate and respectful care.
- Exceed expectations by offering personalized treatment options and comprehensive care plans.
- Create a positive and welcoming environment that fosters open communication and understanding.
- Continuously seek improvement in all aspects of our practice.
Our Expertise
Our experienced dermatologists offer a comprehensive range of services, covering both medical and aesthetic concerns. We specialize in:
General Dermatology
- Diagnosis and treatment of common skin conditions like acne, eczema, psoriasis, and fungal infections.
- Skin cancer screening and management.
- Management of hair and nail disorders.
Cosmetic Dermatology
- Advanced skincare treatments like microneedling, chemical peels, and laser therapies for anti-aging, skin tightening, and hair reduction.
- Cosmetic consultations and product recommendations.
Surgical Dermatology
- Surgical removal of moles, skin lesions, and other cosmetic imperfections.
- Advanced cosmetic surgery for breast augmentation, tummy tucks, and other body contouring procedures.
Beyond Medical Expertise
Beyond our medical expertise, we are committed to:
- Providing convenient online scheduling and telehealth consultations.
- Offering flexible financing options for treatment costs.
- Maintaining open communication and providing clear explanations of diagnoses and treatment options.
Join Us on Your Skincare Journey
Schedule an appointment with Alamo Heights Dermatology today and discover a new level of care and personalized attention for your skin health.
Overall Impression
The reviews for Alamo Heights Dermatology are mixed, with both positive and negative comments from patients. Some patients have had excellent experiences, praising the doctors and staff for their kindness, patience, and effective treatment. However, others have had negative experiences, citing poor customer service, rude staff, and ineffective treatments.
Positive Comments
Several patients have praised the doctors and staff for their excellent care and treatment. Dr. Emily was particularly praised for her thoroughness and kindness. Dr. Julie Fridlington was also praised for her attentive listening and effective treatment. The staff was also commended for their professionalism, efficiency, and polite manner.
Negative Comments
Some patients have had negative experiences, citing poor customer service and rude staff. One patient was particularly unhappy with Yvonne, who was rude and unhelpful when scheduling an appointment. Another patient was dissatisfied with the doctor's bedside manner, feeling that they were more interested in pushing products than helping their patients.
Common Themes
One common theme that emerged from the reviews is the importance of good communication. Patients who had positive experiences praised the doctors and staff for taking the time to listen to their concerns and addressing their needs. On the other hand, patients who had negative experiences often cited poor communication or lack of concern from the staff.
