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Welcome to Brookside "66" Service, your neighborhood auto repair shop located in Kansas City, Missouri. We have been a fixture in the community since the 1930s, providing top-notch auto repair services to families throughout Kansas City, including Brookside. Our goal is to help you service your car at the highest rate of safety, reliability, and value, all while maintaining an affordable price.
Our Services
At Brookside "66" Service, we offer a wide range of auto repair services to ensure your vehicle is running smoothly and efficiently. Our experienced technicians are trained to work on all makes and models, including Domestic, Asian, and European vehicles. Our services include oil changes, preventive maintenance, brake repair, tire repair, alignments, heating and cooling system repairs, and hybrid vehicle repairs. We also offer loaner vehicles for your convenience.
Our Commitment to You
At Brookside "66" Service, we are committed to providing you with exceptional customer service and ensuring your complete satisfaction. Our team of experts is dedicated to providing you with honest and transparent services, using only the highest-quality parts and materials. We stand behind our work, offering a 24-month/24,000-mile nationwide warranty on all parts and labor.
Our Community
We are proud to be a part of the Brookside community and are committed to giving back to our neighbors. We take pride in our community and strive to make a positive impact on the environment. That's why we offer eco-friendly services, such as our Think Green program, designed to reduce waste and minimize our carbon footprint.
Our History
Brookside "66" Service has a rich history, dating back to the 1930s. What started as a full-service gas station has evolved into a state-of-the-art auto repair shop, equipped with the latest technology and experienced technicians. We have remained committed to our core values of honesty, integrity, and exceptional customer service.
Overview of Brookside 66 Reviews
Positive Experiences
- Fast and efficient service with good prices and excellent customer service
- Locally owned and operated with convenient amenities like free air compressors at every pump
- Trustworthy and knowledgeable staff who take the time to explain issues and repairs
- Friendly and helpful service managers who keep customers informed throughout the repair process
- Quick and convenient repairs with a focus on customer satisfaction
Negative Experiences
- Slow service with long wait times and poor communication
- Overcharging for services and not taking the time to properly diagnose issues
- Unnecessary repairs and lack of transparency in pricing
- Unreliable estimates and quotes with a focus on making a sale rather than helping the customer
- Poor customer service with a sense of condescension and lack of integrity