Your Satisfaction is Our Top Priority!
At S&S Automotive Fleet & Towing, we pride ourselves on providing top-notch auto repair services to the good people of Jacksonville, Florida. For years, we have been committed to delivering exceptional service, competitive pricing, and unparalleled expertise in the industry. Our mission is to provide our customers with a hassle-free experience, ensuring they drive away with confidence and a sense of peace of mind.
Our Story
Our journey began with a passion for automotive excellence and a commitment to providing extraordinary service. Our team of skilled technicians and mechanics is dedicated to diagnosing and resolving even the most complex issues, ensuring your vehicle runs smoothly, safely, and efficiently. We understand that customers have varying needs, and we cater to each individual's unique requirements, ensuring complete satisfaction.
Our Services
At S&S Automotive Fleet & Towing, we offer a wide range of services, including:
- Brake Repairs: From routine maintenance to extensive overhaul, we tackle brake-related issues with precision and care.
- Oil Change Service: Our experienced mechanics provide seamless oil change services, ensuring your engine runs smoothly and efficiently.
- Car Inspection: Our comprehensive inspection services assess your vehicle's overall condition, identifying potential issues before they become major problems.
What Sets Us Apart
At S&S Automotive Fleet & Towing, we stand out from the competition with our:
- Affordable Pricing: We offer competitive rates without compromising on quality.
- Professionalism: Our experienced team of technicians and mechanics ensures top-notch workmanship.
- Convenience: Our extended business hours make it easy for you to drop by, giving you more flexibility in your schedule.
Why Choose Us
At S&S Automotive Fleet & Towing, we are dedicated to:
- Exceeding Expectations: Our goal is to surpass your expectations, ensuring you leave our shop with a sense of satisfaction.
- Transparency: We maintain transparency in our services, keeping you informed throughout the repair process.
- Reliability: We pride ourselves on reliability, ensuring your vehicle is back on the road quickly and safely.
Get in Touch
We invite you to visit us at 9052 New Kings Rd, Jacksonville, FL 32219, Monday through Friday, from 8:00 AM to 5:00 PM. You can also reach us online or over the phone at (904) 765-0111.
Overview of Reviews
The reviews are mixed, with some customers having positive experiences and others having negative ones.
Positive Experiences
Some customers have had positive experiences with the company, citing friendly and professional staff, timely repairs, and good customer service. Courtney, in particular, was mentioned as being kind and helpful.
Negative Experiences
However, many customers have had negative experiences with the company, citing rude and unprofessional staff, poor work quality, and dishonest business practices. Some customers have reported being lied to, overcharged, and experiencing breakdowns shortly after repairs.
Common Issues
Some common issues mentioned in the negative reviews include:
- Rude and Unprofessional Staff: Many customers have reported being treated rudely by staff members, including Courtney.
- Poor Work Quality: Some customers have reported that their vehicles were not repaired properly, leading to further problems down the road.
- Dishonest Business Practices: Some customers have accused the company of being dishonest and trying to cheat them.