Experience the Comfort and Reliability You Can Trust
At Airtronics, we pride ourselves on being a family-owned and operated business that has been serving the Houston area for over 35 years. Our commitment to honesty, customer satisfaction, and quality workmanship has allowed us to maintain a loyal customer base and establish ourselves as a trusted name in the heating and cooling industry.
Our History
In 1982, Aaron Naeseth started a small air conditioning and heating company out of his home in Houston. Thanks to his commitment to honesty, customer satisfaction, and quality workmanship, Airtronics maintained steady growth and gained a loyal customer base. After 35 years in business, Airtronics continues to flourish under the values that made it successful in the beginning: honesty, customer satisfaction, and quality workmanship.
Our Technicians
In addition to being drug tested and background checked, our qualified technicians and home comfort specialists are professional, courteous, and treat your home with the utmost respect. We offer a wide variety of heating and cooling services including air conditioning and heating installation, air conditioning and heating repair, indoor air quality assessment, energy star program, attic insulation, radiant barrier, custom windows, and window coating.
What Sets Us Apart
Airtronics separates itself from the rest of the HVAC companies in Houston by completely standing behind our products and workmanship. Customer satisfaction is the secret to our longevity. We have decades of combined experiencing servicing and installing air conditioning and heating equipment. Unlike fly-by-night A/C companies, here one day, gone the next, we will always be here to honor our service agreements and installation contracts, 35+ years and running.
Services
We offer a wide range of services to cater to your heating and cooling needs. From air conditioning and heating installation to repair and maintenance, we have got you covered. Our services include:
- Air Conditioning & Heating Installation
- Air Conditioning & Heating Repair
- Indoor Air Quality Assessment
- Energy Star Program
- Attic Insulation / Radiant Barrier
- Custom Windows / Window Coating
Why Choose Us
At Airtronics, we are committed to providing our customers with the highest level of service and satisfaction. We stand behind our products and workmanship, and our technicians are professional, courteous, and respectful of your home. With decades of combined experience, we are confident in our ability to provide you with the best heating and cooling solutions for your home.
Positive Experiences with Airtronics
Some customers have had positive experiences with Airtronics, praising their technicians for their professionalism and quick service. For example, one customer praised a technician for fixing their unit quickly and efficiently. Another customer appreciated the technician's honesty and willingness to troubleshoot the problem instead of just replacing parts.
Problems with Service and Communication
Several customers have expressed frustration with Airtronics' service and communication. Some have reported long wait times, missed appointments, and unresponsive customer service. One customer was upset that the technician did not provide pictures of the work done, making it difficult to verify the work. Another customer was frustrated that the technician did not call back to schedule a follow-up appointment.
Issues with Technicians and Diagnoses
Some customers have reported issues with Airtronics' technicians and diagnoses. One customer felt that the technician did not properly diagnose the problem and ended up charging them for unnecessary repairs. Another customer suspected that the technician was trying to scam them by lying about the condition of their furnace.
Poor Customer Service
Several customers have reported poor customer service from Airtronics. One customer was upset that the office manager was unhelpful and refused to listen to their concerns. Another customer was frustrated that the company did not call back to confirm appointments or provide updates on the status of their service request.
Great Service from Specific Technicians
A few customers have praised specific technicians from Airtronics for their excellent service and professionalism. For example, one customer praised a technician named Jackie Baucum for his excellent service and helpfulness.
