Fast, Reliable, and Affordable Towing Services - Guaranteed!
At Shield Towing San Antonio, we pride ourselves on being the go-to towing and roadside assistance service provider in San Antonio, TX. Our team of highly trained professionals is dedicated to providing top-notch services to our customers, ensuring their safety and satisfaction above all else.
Our Story
We understand that being stranded on the side of the road can be frustrating and stressful. That's why we've made it our mission to provide reliable, efficient, and affordable towing and roadside assistance services to get you back on the road as quickly and safely as possible. Our team of experts is available 24/7 to respond to your calls, guaranteeing a prompt response time.
Our Services
We offer a wide range of services designed to cater to your every need, including local and long-distance towing, roadside assistance, car lockout solutions, flatbed towing, off-road vehicle recovery, and more. Whether you need a simple jumpstart or a complex wrecker service, we've got you covered.
Why Choose Us
So why choose Shield Towing San Antonio? For starters, we're a fully licensed, bonded, and insured company with years of experience in the industry. Our team is composed of highly trained professionals who are dedicated to providing exceptional service and ensuring your safety above all else. We're available 24/7, and our response time is guaranteed to be the fastest in the industry. Plus, we offer competitive prices and accept a variety of payment methods for your convenience.
Our Mission
At Shield Towing San Antonio, our mission is to provide top-quality towing and roadside assistance services that exceed our customers' expectations. We're committed to building long-term relationships with our customers, and we strive to be the go-to towing service provider in San Antonio, TX.
Overall Experience
The reviews of Shield Towing San Antonio are mixed, with some customers having positive experiences and others reporting negative encounters.
Positive Experiences
Several reviewers praised the company's fast and efficient service, with some mentioning the professionalism and courtesy of the drivers. Some customers appreciated the quick response time and the helpfulness of the staff, particularly Isaac, who was mentioned several times.
Negative Experiences
However, many reviewers had negative experiences with Shield Towing San Antonio. Common complaints included long wait times, failure to show up, and poor communication. Some customers reported being overcharged or not being informed about additional fees. Additionally, some reviewers mentioned that the drivers were rude or unhelpful.
Common Issues
The most common issues mentioned in the negative reviews include:
- Long wait times or failure to show up
- Poor communication or lack of updates
- High prices or hidden fees
- Unhelpful or rude drivers
- Inaccurate estimates of arrival times or costs
