At Via Ventura, we pride ourselves on offering the ultimate luxury living experience in the heart of Ventura, California. Our apartments are designed to provide comfort, convenience, and style, with every detail carefully considered to enhance your living experience. From our beautifully renovated interiors to our resort-style pool and spa area, our community is designed to make you feel right at home.
Our Story
Inspired by resort-style living, Via Ventura offers a welcoming environment nestled in a tranquil setting of mature trees and winding pathways. Our apartments are situated between Thousand Oaks and Santa Barbara, with scenic mountain views and a quick drive to the coast. We are located near great restaurants and shopping at Ventura Gateway and Pacific View Malls, with easy access to the 101 and 126 and close proximity to Ventura City College and Port Hueneme Naval Base.
Our Services
At Via Ventura, we offer a range of services and amenities designed to make your life easier and more enjoyable. Our beautifully renovated apartments feature spacious floor plans, 9-foot ceilings, large walk-in closets, open counter space, in-home washer and dryer, and oversized private patios or balconies. Our amenities include a state-of-the-art fitness center, a fun clubhouse with a full kitchen, gas barbecues, and a resort-style pool and spa area. We also offer a pet-friendly community, with plenty of outdoor space for you and your furry friends to enjoy.
Our Philosophy
At Via Ventura, we believe that luxury living should be accessible to everyone. That's why we offer competitive pricing and flexible leasing options to fit your needs. Our team is dedicated to providing exceptional customer service, ensuring that you feel valued and supported every step of the way. From the moment you move in, we want you to feel at home, with access to all the amenities and services you need to live your best life.
Our Community
Our community is designed to be a hub of activity, with plenty of opportunities to socialize and connect with your neighbors. From our seasonal community newsletter to our sustainability guide, we are committed to keeping you informed and engaged. With regular events and activities, you'll never be short of things to do or people to meet.
Poor Customer Service and Management
Many reviewers have complained about the poor customer service and management at Via Ventura. The property management company, Fusion, has been accused of having shady business practices, including excessive fees and rent increases. Reviewers have also reported difficulty in resolving maintenance issues, with some claiming that problems are ignored or not addressed promptly.
Maintenance and Repairs
The reviews highlight several maintenance and repair issues, including malfunctioning toilets, outdated pipes, and worn-out appliances. Reviewers have also reported problems with internet and TV services, citing Spectrum as a unreliable provider. Additionally, some have complained about the lack of keyless entry, which is advertised on the website.
Health Concerns
Some reviewers have expressed concerns about the safety and health of living at Via Ventura. They have pointed to the presence of 59 cell phone towers within 5 miles of the property, as well as the use of powerful WiFi routers that emit harmful radiation. These concerns have been amplified by the fact that the property management company does not provide adequate filters or ventilation to mitigate these health risks.
Parking and Noise
Reviewers have also complained about parking issues, including restricted access to public parking spots and aggressive parking enforcement. Additionally, the use of leaf blowers and other noisy equipment has been cited as a major annoyance, particularly during early morning hours.
Positive Aspects
Despite the many issues, one reviewer, Allison Clarke, had a positive experience at Via Ventura. She praised the property's proximity to nature, the open floor plan, and the maintenance team's prompt response to issues. Her review highlights the need for change at the property, and suggests that these positive aspects could be leveraged to improve the overall experience.
