Do unto others as you would have them do unto you. Luke 6:31
At James Automotive Center, we pride ourselves on being a locally owned, family-run business that has been serving the Birmingham community for over 9 years. Our founder, William James Jr, has 36 years of experience in the automotive industry, and he is dedicated to providing exceptional service and ensuring that every customer leaves our shop feeling confident in their vehicle's repair.
Our Philosophy
Our philosophy at James Automotive Center is centered around the Golden Rule, which guides every business practice. We believe in treating others the way we would like to be treated, with kindness, respect, and honesty. We seek to be shining examples of God's love and light, and we strive to build strong, trusting relationships with our customers.
Our Services
At James Automotive Center, we offer a wide range of services to cater to all your automotive needs. Our team of certified technicians is dedicated to providing high-quality repairs and maintenance for all makes and models of vehicles. From routine oil changes and tire rotations to complex repairs and diagnostics, we have the expertise and resources to get your vehicle back on the road quickly and efficiently.
We understand the importance of staying informed throughout the repair process. That's why we take the time to explain exactly what's wrong with your vehicle, show you the old or problematic parts, and provide you with a detailed estimate of the work to be done. We also offer a shuttle service to local businesses and homes, as well as after-hours secure drop-off for your convenience.
Why Choose James Automotive Center?
There are many reasons why our customers choose James Automotive Center for their automotive needs. We are committed to:
- Providing exceptional customer service and building lasting relationships
- Using only high-quality parts and tools to ensure a job well done
- Keeping you informed and involved throughout the repair process
- Offering competitive pricing and flexible payment options
- Providing a comfortable, kid-friendly environment with amenities like free coffee and snacks, Wi-Fi, and a shuttle service
What Sets Us Apart
At James Automotive Center, we believe that big city service should come with country prices. We are committed to providing reliable, affordable repairs and maintenance services that exceed our customers' expectations. We stand behind our work with warranties of up to 24 months and 24,000 miles for qualifying repairs. We also offer special discounts to veterans, teachers, nurses, law enforcement, and their families.
Get to Know Us
At James Automotive Center, we are a family-owned and operated business that is dedicated to serving our community with honesty, integrity, and transparency. We believe that our work should speak for who we are as people, and we strive to be a shining example of God's love and light.
Testimonials
Don't just take our word for it! Here is what some of our satisfied customers have to say:
- "James Automotive is the ONLY place I'll take my vehicles. As an independent business owner, it is a huge relief to know that I can leave my old pickup truck in James' care, and he'll keep me on the road." - Dave Hall, Agoge Fitness Owner
- "I am skeptical of large dealerships and name brand service centers, because I've had so many to rip me off. That's why I'm so in love with James Automotive. Suzanne and James are good, honest people who fix the problem, not out to fix the numbers." - Dr. Lacy McClung, Jr, Th. D.
Overall Experience
The reviews of James Automotive Center are mostly positive, with customers praising the honesty, trustworthiness, and professionalism of the owners, James and Suzanne.
Positive Experiences
Many customers have had excellent experiences with James Automotive Center, citing the owners' trustworthiness, communication, and professionalism. They appreciate the honest evaluations and thorough explanations of the repairs needed. The shop is also praised for its prompt and efficient service, with customers getting their cars fixed quickly and at a fair price.
Negative Experiences
However, there are two negative reviews that mention unprofessionalism, poor communication, and overcharging. One customer felt exploited and was told that their car was unrepairable, while another customer was charged for a repair that was not done correctly and was later fixed by a certified Lexus shop for a much lower price.
Specific Services
The shop offers a range of services, including general repairs and maintenance, steering and suspension repair, electrical work, and wheel alignment.
