Providing exceptional pediatric care, empowering families to thrive
At White Oak Pediatric Associates, we pride ourselves on providing excellent medical care to infants, children, and adolescents in the Raleigh, North Carolina area. Our board-certified pediatricians are committed to working together with our patients and families to attain optimal physical, mental, and developmental health. Our skilled team of healthcare professionals offers comprehensive medical care, from routine well-child checkups to treatment of common illnesses and chronic health needs.
Our Services
As a comprehensive pediatric care center, we offer a wide range of services to ensure the health and well-being of our young patients. These services include:
- Routine well-child checkups and examinations
- Immunizations and vaccination programs
- Physicals for school and sports participation
- Treatment of acute and chronic illnesses, such as asthma and ADHD
- Counseling and education on healthy habits, nutrition, and safety
- Breastfeeding support and lactation services
- Care and management of chronic health needs, such as diabetes and asthma
- Collaborative care with specialists, if needed
Comprehensive Care for Children
At White Oak Pediatric Associates, we believe that providing comprehensive care for children requires a collaborative approach. Our pediatricians work closely with families to understand their child's unique needs and develop personalized care plans. Our experienced and compassionate healthcare team takes the time to listen, answer questions, and provide education on healthy habits and disease prevention.
Our Commitment to Care
Our commitment to providing excellent care is evident in every aspect of our practice. From the moment you contact our office to schedule an appointment, we strive to make every interaction a positive and informative experience. Our friendly and knowledgeable staff works together to ensure that our patients receive the highest quality care, with a focus on communication, empathy, and mutual respect.
Office Hours and Location
We are conveniently located at 4414 Lake Boone Trail, Suite 103, Raleigh, NC 27607. Our office hours are:
- Monday, Tuesday, Wednesday, Thursday, and Friday: 7:30 am - 5:00 pm
- Saturday: 8:30 am - 12:00 pm
- Sunday: Closed
Overall Experience
The majority of reviewers have had positive experiences with the pediatric practice, praising the doctors and nursing staff for their care and professionalism.
Doctors and Staff
The doctors, particularly Dr. Anderson and Dr. Joyner, have been praised for their kindness, thoroughness, and ability to explain complex information in a way that children can understand. The nurses and other staff members have also been commended for their professionalism and care.
Office Management and Billing
However, some reviewers have expressed frustration with the office management and billing department, citing unreturned phone calls, lost checks, and difficulties in resolving billing issues.
Record-Keeping and Trust
One reviewer has reported a serious issue with the office, claiming that they destroyed her son's medical records and lied about his history, causing significant stress and difficulty in getting the care he needed.
Scheduling and Availability
Some reviewers have appreciated the practice's flexibility and availability, including weekend hours and ease of scheduling appointments.
Negative Interactions
A few reviewers have reported negative interactions with Dr. Anderson, including one who felt attacked and belittled for their decision not to vaccinate their child.
