A Difference You Can Feel!
Western Mechanical has been a leading provider of commercial and residential heating and cooling services in the Albuquerque area and throughout New Mexico since 1995. Our mission is to deliver efficient, high-quality services with utmost respect and professionalism. We are dedicated to building and maintaining heating and air conditioning systems that meet the unique needs of our clients. Our team, led by Mike, is committed to upholding the highest standards of workmanship and customer service. Contact us at 505-341-4458 or through our website for a free estimate.
Comprehensive Heating and Cooling Services
At Western Mechanical, we offer an extensive range of heating and cooling services for both residential and commercial clients. Our expertise spans across various types of systems and technologies, ensuring that we can cater to the specific requirements of our clients.
*Refrigerated Air Conditioning: *Our technicians specialize in the installation, maintenance, and repair of refrigerated air conditioning systems. We ensure that your system operates at peak efficiency, keeping your home or business comfortable during the hottest months.
*Evaporative Cooling: *For those who prefer evaporative cooling systems, we provide professional services, including installation, maintenance, and repairs. Our experienced technicians will help you maintain a cool and comfortable environment while minimizing energy consumption.
*Forced Air Heating: *Western Mechanical offers comprehensive forced air heating services, from installation and maintenance to repair and seasonal start-up. Our heating services cover boilers, water heaters, and furnaces, ensuring that your home or business remains warm and cozy during the cold winter months.
*Plumbing Services: *In addition to our heating and cooling expertise, we offer a wide range of plumbing services. Our capabilities include commercial and residential plumbing, gas line installation and repair, HVAC conversion, water heater installation and maintenance, and tankless hot water heater services.
Commitment to Quality and Customer Satisfaction
At Western Mechanical, we are proud of our highly skilled and continuously trained technicians. Our team is licensed, bonded, and insured, providing you with peace of mind and the assurance that the job will be done right the first time. We pride ourselves on treating our customers with respect and their heating and cooling systems with the utmost care. With 24-hour emergency service available for contract customers, you can count on Western Mechanical for professional, friendly, and dependable service from start to finish.
Overview of Reviews
The reviews of Western Mechanical are mixed, with some customers expressing satisfaction with the company's services, while others have had negative experiences.
Positive Experiences
Many customers have praised Western Mechanical's prompt and professional service. Technicians such as Joshua, Chris, Victor, and Justin have been mentioned by name as being friendly, knowledgeable, and efficient. The company's customer service has also been commended, with staff members like Amanda and Jazmyn being helpful and responsive.
Negative Experiences
However, some customers have reported poor experiences with Western Mechanical. Some have complained about hidden fees and surprise charges, while others have experienced delays and miscommunication. A few customers have also reported feeling pressured into paying for services they did not authorize.
Common Issues
Several customers have mentioned issues with communication and transparency, including hidden fees, surprise charges, and a lack of upfront pricing. Some have also experienced delays and miscommunication, leading to frustration and mistrust.
Technician Performance
While some technicians have been praised for their professionalism and expertise, others have been criticized for their performance. A few customers have reported being charged for unauthorized repairs or being misled about the cost of services.
