Transforming Smiles, Transforming Lives
At 125th Street Braces, we are dedicated to providing children, adolescents, and adults with comfortable, quality, state-of-the-art orthodontic care in a friendly environment. Your smile is our top priority, compassion is our trademark, and a perfect smile is our ultimate goal. We strive to not only create beautiful, straight teeth, but also a well-balanced face and a pleasing profile that will enhance the patient's function, appearance, and self-esteem for the rest of their life.
Our Mission
Paying attention to each patient's specific needs and preferences is just part of what distinguishes our practice. It is our goal to make your course of treatment with us an extremely pleasant one and to give you a smile that is both beautiful and functional. At 125th Street Braces, we will create an individualized plan of treatment. We feel that one of our most important functions is to listen to our patients' concerns and educate them as to their best options in creating a beautiful smile.
Our Services
We offer various treatments from regular braces, ceramic/porcelain braces to Invisalign. After your treatment, our team will coach you on healthy habits of maintaining a perfect smile for the rest of your life. We offer a free, first-visit consultation (for private patients only). 125th Street Braces welcomes all insurances and are open to payment plans for patients paying privately. Our patients range from children starting at the age of 7 to adults of any age. It's never too early or late to start with orthodontic treatment.
Our Office Hours
Monday - Friday: 9:00AM - 7:00PM
Saturday: Closed
Sunday: 9:00AM - 5:00PM
We are proud to offer the following services:
- Orthodontic Evaluation
- Adult Orthodontics
- Standard Metal Braces
- Treatment Planning
- Pediatric Orthodontics
- Emergency Care
- Interceptive Orthodontics
- Invisalign
- Acceledent
Common Issues and Concerns
One of the most significant issues mentioned in the reviews is the unprofessionalism and disorganization of the office staff. Many reviewers mentioned that the staff was rude, unfriendly, and unhelpful. Some reviewers also mentioned that the office was often late or didn't show up at all, leaving patients waiting for long periods of time.
Positive Experiences
On the other hand, many reviewers had positive experiences with the office staff, particularly with the manager, Melanie, and the receptionist, Jessica. Reviewers praised their helpfulness, friendliness, and professionalism. Some reviewers also mentioned that the office had affordable prices and flexible payment plans.
Staff Behavior and Communication
Several reviewers mentioned that the staff was unprofessional and unfriendly. One reviewer mentioned that the orthodontist was rude to her autistic son, and another reviewer mentioned that the office manager, Devika Pertab, was incompetent and unprofessional.
Office Organization and Scheduling
Many reviewers mentioned that the office was disorganized, and appointments were often delayed or rescheduled. Some reviewers also mentioned that the office overbooked themselves, leading to long wait times.
Prices and Payment Plans
Several reviewers praised the office's affordable prices and flexible payment plans. Some reviewers mentioned that the office was willing to work with them to find a payment plan that fit their budget.
