Transforming Your Space, Transforming Your Life
At Reliable Home Improvement, we're a full-service home remodeling firm serving Naperville and the greater Chicagoland area. With over 55 years of experience, we specialize in everything from bathroom and kitchen remodeling to designing and building custom home additions and basement renovations. Our talented designers, builders, and licensed architects work together to provide full-service home remodeling services from concept to completion, eliminating the burden of contracting several vendors for one job.
Our Expertise
We're a design-build firm, which means we take care of every aspect of your home remodeling project, from architecture to permits, construction, finishing, and final completion. Our expert team saves you time and stress by serving as a single source for all your home renovations. We're veterans in the Chicagoland Suburbs for home renovation and home remodeling, and our proven custom design-build approach and expert tradesmen offer the best in class when you're looking to remodel or renovate your kitchen, bath, or basement.
Our Services
We offer a wide range of services, including:
- Kitchen Remodeling: We design and build custom kitchens that fit your unique style and needs.
- Bathroom Remodeling: From elegant bathrooms to spa-like retreats, we create spaces that are both functional and beautiful.
- Home Additions: Whether you need a 2nd story addition or a whole new level, we'll make your remodeling decisions simple with our approach known as the Reliable Experience.
- Basement Remodeling: We can transform your basement into a wine cellar, home theater, or entertainment space that's perfect for relaxation and entertainment.
- Outdoor Living Spaces: We design and build custom outdoor spaces that extend your living area and enhance your lifestyle.
Why Choose Us?
At Reliable Home Improvement, we're committed to providing exceptional service, quality craftsmanship, and attention to detail. We offer a 7-year limited warranty on all our projects, and our team is dedicated to ensuring that every project is completed on time, within budget, and to your exacting standards. We're family-owned and operated, and our clients are our top priority.
Excellent Customer Service and Quality Work
Reliable Home Improvement has received numerous reviews praising their exceptional customer service and high-quality work. Many reviewers appreciated the professionalism and knowledge of the staff, citing that they were easy to work with and communicative throughout the remodeling process. The company's design team was commended for their creativity and attention to detail, resulting in beautiful and functional designs.
Positive Experiences
- Many reviewers praised the company's ability to deliver on their promises, meeting timelines and staying within budget.
- The quality of the materials and craftsmanship was consistently described as high-end and durable.
- Several reviewers mentioned the company's willingness to stand behind their work, addressing any issues that arose after the project's completion.
Challenges and Areas for Improvement
- A few reviewers experienced communication breakdowns and delays during their projects, leading to frustration and disappointment.
- Some reviewers mentioned that the company's warranty and repair process could be improved, citing difficulties in getting issues resolved promptly.
- Quality control was an issue in a few cases, with reviewers noting defects in materials or workmanship.
Design and Project Management
- The design team was praised for their creativity and attention to detail, resulting in beautiful and functional designs.
- Project managers were commended for their organizational skills, keeping projects on track and communicating effectively with clients.
Warranty and Repair Process
- While some reviewers praised the company's willingness to stand behind their work, others experienced difficulties in getting issues resolved promptly.
- The warranty and repair process was seen as an area for improvement, with some reviewers citing delays and frustrations in getting issues resolved.
