Transforming Moments into Timeless Masterpieces
At The Icon, we're passionate about preserving and showcasing your most precious memories through our film developing, scanning, and printing services. With over 20 years of experience in the industry, we've grown from a local photo lab in the Miracle Mile district of Los Angeles to an international destination for photographers seeking high-quality services.
Our Story
Since our inception, we've been committed to providing exceptional services that cater to the needs of professional photographers, artists, prosumers, hobbyists, and the general public. Our team of experts is dedicated to delivering personalized attention to every project, ensuring that your images are treated with the utmost care and precision.
Our Services
We offer a wide range of services designed to meet the diverse needs of our clients. From film developing, scanning, and printing to fine art services, restoration, retouching, and digital capture, we've got you covered. Our quick prints and pro prints services allow you to upload, edit, and print your digital camera and mobile device images with ease. We also provide custom printing services for clients who require assistance printing images from film or digital files.
Fine Art Services
Our Fine Art Department is dedicated to providing a bespoke approach to scanning, digital capture, retouching, and printing options for your images. Our team of experts will work closely with you to understand your goals, discuss your project, and provide individualized service, care, and attention to each print.
Community
At The Icon, we're committed to building a community that shares, learns, and promotes exceptional photography. Our community features a blog, events, and YouTube partnerships that provide valuable resources and inspiration for photographers of all levels.
Get in Touch
Whether you're a seasoned photographer or just starting out, we're here to help you bring your vision to life. Contact us today to learn more about our services, ask questions, or schedule a consultation.
Overview of Reviews
The Icon lab in LA has received varying reviews from its customers, with some praising their services and others expressing dissatisfaction with their experiences.
Positive Experiences
Some customers have praised the lab's quick and friendly service, with staff offering helpful advice and guidance. The quality of their prints and scans has also been commended. A few customers have mentioned that they have been using the lab for years and have always been satisfied with the results.
Negative Experiences
However, many customers have reported negative experiences, including poor customer service, mistakes with orders, and low-quality prints and scans. Some have complained about the lab's slow processing times, high prices, and lack of organization. A few customers have also reported experiencing rude or unhelpful staff, which has led to frustration and disappointment.
Common Issues
Common issues reported by customers include:
- Poor customer service
- Mistakes with orders
- Low-quality prints and scans
- Slow processing times
- High prices
- Lack of organization
- Rude or unhelpful staff
