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Our Story
Urban Insurance Agency, LLC, is a family-owned business founded in 1961 by Gerald Lubell. With over 60 years of experience, we have grown to become one of the largest auto insurance agencies in Chicago. Our commitment to providing low-cost car insurance without compromising personal service has remained unwavering. We take great pride in the level of service we provide to our customers, and our experienced team of agents is available to help answer all your questions.
Our Services
At Urban Insurance Agency, LLC, we offer a wide range of insurance services, including auto insurance, motorcycle insurance, commercial insurance, tow truck insurance, homeowners insurance, life insurance, and SR22 insurance. We represent 20 different insurance companies, enabling us to find the lowest price on your Illinois or Indiana car insurance rates. Whether you need Chicago car insurance or live in the suburbs, our licensed agents will listen to your needs and find the lowest cost policy to meet your requirements.
Our Expertise
Our rates for auto insurance are usually lower than the national chains since we have the flexibility to shop multiple companies. We offer the lowest car insurance quotes in Chicago on SR-22 filings, SR22 car insurance, non-owners liability insurance, and we can provide you with a same-day electronic filing to the state. We also offer preferred car insurance rates for low-risk drivers, good student rates, alarm discounts, as well as renewal and transfer discounts.
Our Promise
At Urban Insurance Agency, LLC, we are dedicated to providing our customers with the best possible service and the lowest possible rates. We believe in building long-term relationships with our customers, and we strive to provide personal attention to each and every client. Our experienced team of agents is available to help answer all your questions, and we are committed to finding the best quote for the policy you need for your Chicago car insurance, or coverage for any type of vehicle, in any city in Illinois or Indiana.
Overall Customer Satisfaction
The majority of customers are extremely satisfied with Urban Insurance Agency, with many reviewers praising their helpfulness, reasonable rates, and excellent customer service.
Positive Experiences
- Several reviewers have been loyal customers for many years, citing no problems and always receiving helpful assistance.
- The agency is commended for their personalized attention, with specific staff members (Judy, Sharon, and Reyes) being mentioned for their excellent service.
- Some reviewers appreciate the agency's ability to find them the best insurance for the lowest price.
Negative Experiences
- A few reviewers had unfavorable experiences, including issues with rate increases and lack of communication.
- One reviewer had a particularly bad experience, stating it was the worst they'd had with an insurance broker.
Common Themes
- The agency's staff, particularly Judy, Sharon, and Reyes, are frequently praised for their exceptional service and personalized attention.
- Many reviewers appreciate the agency's reasonable rates and ability to find them the best insurance for their needs.
