We can't wait to make you smile!
At Carolina Smiles Dentistry, we are dedicated to providing top-quality dental care to our patients in Durham and Raleigh, North Carolina. As a family-oriented general practice, we offer a comfortable and welcoming environment for both adults and children, with a focus on Pediatric Dental Care.
Our team of expert dental professionals, led by Dr. Tracy Waters, is committed to providing personalized care and attention to each patient, ensuring that every individual receives the best possible dental care. We specialize in preventative care, as well as cosmetic and restorative services, and our office is equipped with the latest technology and equipment to ensure that our patients receive the highest level of care.
Our Services
At Carolina Smiles Dentistry, we offer a wide range of services to cater to the diverse needs of our patients. Our services include:
- Check-ups: Regular check-ups are essential for maintaining good oral health. Our team will thoroughly examine your teeth and gums, and provide personalized advice on how to care for your teeth and prevent potential problems.
- Pediatric Dentistry: We specialize in children and teen oral health care. Our office is designed to be kid-friendly, with an underwater theme that will make your child feel at ease. We understand the importance of instilling good oral hygiene habits in children, and our team is dedicated to making the dentist's office a positive experience for young children.
- Cosmetic Dentistry: We offer a range of cosmetic services to enhance the beauty of your smile. From teeth whitening to veneers, our expert team will work with you to create a personalized treatment plan to achieve the smile you've always wanted.
- Restorative Dentistry: We offer a range of restorative services to repair or replace damaged teeth. From fillings to crowns and bridges, our team will work with you to restore your smile to its natural beauty.
Meet Dr. Waters
Dr. Tracy Waters, the founder of Carolina Smiles Dentistry, is a native of North Carolina and has been practicing dentistry for over 20 years. He is a member of the NC Academy of Pediatric Dentistry, American Academy of Pediatric Dentistry, The American Dental Association, and the Raleigh/Wake County Dental Society. Dr. Waters is passionate about providing top-quality dental care, and he loves working with children and adults alike.
Why Choose Carolina Smiles Dentistry?
At Carolina Smiles Dentistry, we pride ourselves on providing top-quality dental care in a comfortable and welcoming environment. Our team is dedicated to providing personalized attention to each patient, and we strive to make every visit to our office a positive experience. We offer flexible scheduling, including early morning and late evening appointments, to accommodate your busy schedule. Contact us today to schedule an appointment and experience the Carolina Smiles Dentistry difference!
Worst Experiences at Carolina Smiles
Traumatizing Experiences
Multiple reviewers reported that their children were traumatized after visiting Carolina Smiles. Some mentioned that their children were strapped down to chairs, while others said they were verbally reprimanded or told to "hush" when they cried.
Unprofessional Staff
Several reviewers described the staff as unprofessional, citing a lack of concern for patients' well-being and a focus on making money. One reviewer mentioned that the dentist tried to bribe them with a gift card to remove a negative review.
Poor Dental Care
Some reviewers reported poor dental care, including the use of silver caps and a staining liquid that could ruin their children's smiles. One reviewer mentioned that the dentist did not perform X-rays before diagnosing and treating their child's teeth.
Medicaid Patients Neglected
One reviewer mentioned that the dentist blamed the poor quality of work on the fact that their child had Medicaid, implying that they received subpar care due to their insurance.
Positive Comments
One Happy Customer
One reviewer reported a positive experience at Carolina Smiles, stating that the staff were helpful and Dr. Waters cared about their children.