Compassionate care for a healthier, happier pet
Welcome to Wagnolia Veterinary Clinic, a progressive and compassionate veterinary clinic located in the heart of Uptown, Chicago. Our animal health team is dedicated to providing top-notch veterinary care to pets and their owners in the community. We believe in the human-animal bond, a concept that emphasizes the physical, emotional, and psychological connection between humans and animals. Our mission is to provide excellent veterinary care in a low-stress environment, where pets feel comfortable and cared for.
Our Services
At Wagnolia Veterinary Clinic, we understand that every pet is unique and deserves personalized care. Our services are designed to cater to the individual needs of each pet, from wellness exams and vaccinations to emergency care, anesthesia, dental care, and behavior consultations. Our team of experienced veterinarians and veterinary technicians work together to provide comprehensive care, ensuring that your pet receives the best possible treatment.
Our Clinic
Our state-of-the-art clinic is equipped with the latest technology and equipment to provide the highest level of care. We pride ourselves on our fear-free practices, ensuring that each pet has a positive experience in our clinic. Our team takes extra time and effort to make sure that your pet feels comfortable and relaxed, whether it's for a routine check-up or a more complex procedure.
Our Team
Our team of veterinarians, veterinary technicians, and support staff are dedicated to providing exceptional care to pets and their owners. We value collaboration, community service, and a supportive work environment, and we're committed to creating a diverse and inclusive workplace. We believe in continuing education and career growth, and we provide regular training and development opportunities to our team members.
Poor Experience at Wagnolia Veterinary Clinic
Several reviewers have shared their disappointing experiences at Wagnolia Veterinary Clinic. Rude Staff and Unsatisfactory Service is a common theme among the negative reviews.
Author A. K. reported being treated rudely by the receptionist, who was condescending and unhelpful. Despite scheduling an appointment five months in advance, the clinic did not have any available appointments left when they arrived. The receptionist refused to accommodate them, even though their dog's rabies vaccine was expired.
Yi had a similar experience, where the desk staff refused to look up their request for two vaccinations for their dog. The clinic does not disclose its prices beforehand, which was seen as dishonest and misleading. The reviewer felt like they were trying to "price trap" customers.
Cee Miller was overcharged for services, including unnecessary medical exams and added-on tests. The clinic's transparency was called into question, with the reviewer feeling strong-armed into unnecessary procedures. The clinic's unprofessionalism was also highlighted, with the staff showing a lack of interest in working with an animal with severe aggression issues.
One Positive Review
On the other hand, Laura G. had a positive experience at the clinic. She was treated with compassion and respect during a difficult time, saying goodbye to her friend's 15-year-old pug. The staff was considerate of their feelings and the comfort of her beloved pet.