Discover the Winning Smile You Deserve!
At Champion Orthodontics, we are dedicated to providing top-notch orthodontic and dental care to individuals of all ages in the Raleigh-Durham area. Our mission is to create beautiful, confident smiles that leave a lasting impression. Our expert orthodontist, Dr. Alexis Shrager, and her staff are committed to crafting industry-leading smiles with a personalized touch, making your orthodontic experience comfortable and effective.
Our Services
We offer a range of services to cater to our patients' unique needs. Our services include traditional braces, Invisalign, early orthodontics, Philips ZOOM! teeth whitening, corrective surgery, and TMJ treatment. We believe that every smile tells a story, and our team is committed to crafting a radiant smile that you deserve.
Our Mission
Our mission is to provide first-class orthodontic and dental care to everyone in the Raleigh-Durham area, regardless of their financial situation. We offer a range of payment plans, including in-house financing and $0 down-payment options, and we partner with many insurances, including Medicaid, to ensure that our services are accessible to everyone.
Our Team
Our team, led by Dr. Alexis Shrager, is committed to providing exceptional orthodontic care to every patient. Our staff has undergone extensive training and education to provide premier orthodontic treatment. We pride ourselves on our same-day appointments, convenient locations, and flexible financing options.
Our Locations
We have three conveniently located offices in Raleigh, Wakefield, and Angier. We look forward to meeting you and working together to create the radiant smile you deserve.
Poor Customer Service and Billing Issues
The majority of reviewers expressed dissatisfaction with the customer service at Land Orthodontics, citing rude behavior from staff, long wait times, and a lack of communication. Many reviewers reported issues with billing, including unauthorized charges, missing payments, and changes to payment plans without notification.
Disorganization and Unprofessionalism
Several reviewers mentioned disorganization within the office, including delayed appointments, forgotten appointments, and a lack of respect for patients' time. Some reviewers described the office as unprofessional, with staff members being rude, dismissive, and unhelpful.
Financial Concerns and Scams
Multiple reviewers reported financial discrepancies, including unauthorized charges, missing payments, and changes to payment plans without notification. Some reviewers suspected scams, including an instance where a staff member was fired for stealing money, and another instance where a receptionist used a patient's credit card information to order food online.
Disappointment with Treatment
Some reviewers expressed disappointment with their treatment, including delayed appointments, poor communication, and a lack of concern for patients' needs. A few reviewers reported issues with their orthodontic treatment, including broken brackets and poorly bonded brackets.
Positive Experiences
However, a few reviewers reported positive experiences with Land Orthodontics, citing friendly and welcoming staff, professional service, and satisfactory treatment outcomes.
