Empowering healthy families, one appointment at a time.
A Dedicated Team for All Your Healthcare Needs
For over 25 years, ABC Medical Center has been providing compassionate, comprehensive care to families in the Dallas Metroplex. Led by board-certified physician Dr. Ricardo Martinez, our team offers a welcoming and comfortable environment for patients of all ages.
What Sets Us Apart?
At ABC Medical Center, we believe in:
- Patient-centered care: We prioritize your needs and concerns, taking the time to understand your unique health goals and concerns.
- Comprehensive services: From routine checkups to managing chronic conditions and addressing acute illnesses, we offer a wide range of services.
- Convenience and accessibility: For your convenience, we offer in-house lab testing, imaging, imaging, and even cosmetic procedures.
- Compassionate and caring staff: Our team of highly skilled medical professionals and support staff are dedicated to making your experience comfortable and positive.
Primary Care
- Routine physicals and sick care
- Minor surgery and procedures
- Management of chronic conditions like diabetes and high blood pressure
- Behavioral health consultations
Specialized Care
- Diabetes management
- Allergy and asthma treatment
- Women's health care
- Dermatology and skin care
- Travel medicine
Additional Services
- Laboratory testing
- Imaging services
- Cosmetic procedures
- Pharmacy services
- Spanish-speaking staff available
Dedicated to Your Health Journey
At ABC Medical Center, we believe healthcare should be accessible and convenient. We offer a comprehensive range of services under one roof, ensuring a seamless and comfortable healthcare experience for you and your family.
Office Efficiency and Patient Experience
The office has been criticized for its inefficiencies, leading to long wait times and poor patient experience. Reviewers have suggested improvements such as implementing an efficient appointment scheduling system, streamlining the check-in process, and optimizing staff levels during peak hours.
Staff Competence and Patient Care
Some reviewers have expressed frustration with the staff's competence and level of care. They have recommended that staff receive proper training and that the office prioritize patient education and thorough diagnosis.
Specific Issues with Appointments and Communication
Reviewers have complained about overbooking, long wait times, and poor communication from the office. Some have suggested implementing automated email responses and establishing a triage system for urgent emails.
Positives about Dr. Martinez and Some Staff
Some reviewers have praised Dr. Martinez and some staff members for their excellent care and professionalism.