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The Capes Hotel is a family-friendly Virginia Beach hotel located on the boardwalk, within walking distance of shops, restaurants, and many local attractions. Our hotel offers 59 spacious non-smoking guest rooms directly facing the Atlantic Ocean, each with a private balcony and breathtaking views of the ocean. Our warm and friendly staff will help make your Virginia Beach vacation a memorable one.
Our Hotel
Our hotel is centrally located in the middle of the Virginia Beach resort area, with dozens of dining, shopping, and entertainment options just steps away. Virginia Beach is a great vacation destination, with plenty of things to do all year round, no matter what your interests. From the Adventure Park at Virginia Aquarium to the Virginia Beach Convention Center, there's something for everyone.
Amenities & Policies
At The Capes Hotel, we offer a range of amenities to make your stay with us comfortable and enjoyable. Our hotel features a private oceanfront balcony in every room, an indoor seasonally heated pool, an oceanfront cafe on the boardwalk, and free wireless high-speed internet access. We also have a hospitality room, guest coin-operated laundry facilities, and safe deposit boxes available.
Rooms
We have a range of accommodation options to suit all tastes and budgets. Choose from One Room Units, Two Room Units, King Rooms, Queen Deluxe Whirlpool, Queen Whirlpool, and King Suites. Each room has a private balcony with an oceanfront view, as well as a refrigerator, microwave, coffee maker, hair dryer, iron and ironing board, and wireless internet access.
Packages & Specials
We offer a variety of discounts to help make your beach vacation more affordable. Check our website for AAA and AARP discounts, extended stay discounts, military discounts, and repeat guest discounted rates. Restrictions may apply, so be sure to check our website for more information.
Overview
The Capes Hotel in Virginia Beach has received a mix of positive and negative reviews from guests. While some guests have praised the hotel's cleanliness, friendly staff, and excellent location, others have complained about outdated furniture, small bathrooms, and poor customer service.
Cleanliness and Comfort
Many guests have praised the hotel's cleanliness, with some mentioning that the rooms and bathrooms were spotless. The hotel's comfortable beds and nice views of the Atlantic Ocean have also been highlighted by several reviewers.
Staff and Customer Service
The hotel's staff has received mixed reviews, with some guests praising their friendly and helpful nature, while others have complained about rudeness and unprofessionalism.
Location and Amenities
The hotel's location on the beach and its proximity to restaurants and shops have been praised by many guests. The hotel's indoor pool and free parking have also been mentioned as positives.
Negative Comments
Some guests have complained about the hotel's outdated furniture and small bathrooms. Others have mentioned issues with cleanliness, citing mold and mildew in the bathrooms and unclean sheets. Poor customer service, including rude front desk staff and unresolved issues, has also been mentioned by several reviewers.
Room Issues
Some guests have complained about issues with their rooms, including beds that slide around, small balconies, and poor internet connectivity.
