Stay with us and experience the best of Salt Lake City!
The Salt Lake Plaza Hotel is a sure stay collection by Best Western, located in the heart of Salt Lake City, Utah. Our hotel offers comfortable and clean guest rooms and suites, each equipped with modern amenities and comfortable Simmons Beautyrest pillow top mattresses. We are proud to offer the best value in town, with complimentary Wi-Fi, in-room coffee, and a microwave and refrigerator in every room. Our hotel is literally a heartbeat away from some of the most iconic buildings in Salt Lake City, including the historic Mormon Temple Square, the Salt Palace Convention Center, and the Family History (Genealogy) Library.
Our Services
At Salt Lake Plaza Hotel, we understand the importance of comfort and convenience. That's why we offer a range of services to make your stay with us as comfortable and relaxing as possible. Our hotel features five flexible and functional meeting rooms, perfect for business meetings, weddings, reunions, and more. Our catering team is happy to help you with all your culinary needs, and our meeting planners are dedicated to ensuring that your event is a success.
In addition to our meeting rooms, we also offer a range of amenities, including a fitness center, a business center, and a complimentary shuttle service to and from the airport. Our friendly and helpful staff are always happy to help with any requests or questions you may have during your stay.
Our Rooms and Suites
Our hotel features 150 cozy and comfortable guest rooms and suites, each equipped with modern amenities and comfortable furnishings. Our rooms are designed to provide the perfect retreat after a long day of exploring Salt Lake City, with plush Simmons Beautyrest pillow top mattresses, complimentary Wi-Fi, and in-room coffee and tea.
Our Deluxe King rooms offer stunning panoramic city views, while our Deluxe Double Queen rooms are ideal for families or friends traveling together. We also offer a range of accessible rooms for guests with disabilities.
About Our Location
Our hotel is strategically located in the heart of Salt Lake City, within walking distance to many of the city's top attractions, including the Historic Temple Square, the Salt Palace Convention Center, and the Family History (Genealogy) Library. We are also just a short walk from the TRAX light rail station, making it easy to explore the city and its surroundings.
What Our Guests Say
At Salt Lake Plaza Hotel, we are proud of our exceptional customer service and comfortable accommodations. Don't just take our word for it - here's what some of our satisfied guests have to say:
"Everything you need to see in downtown Salt Lake City is within walking distance." - Ernest Rungren
"Hotel staff was friendly and helpful without fail. Only place I will stay when we go back." - Joe F
"The location was fantastic, housekeeping was wonderful, and the front desk staff was extremely accommodating." - Jennifer H
Hotel Experience Summary
Location and Staff
- The hotel's location in downtown Salt Lake City is a major plus, with many attractions and the convention center within walking distance.
- The staff is generally friendly and helpful, with some reviewers praising their courteousness and responsiveness.
Rooms and Amenities
- Rooms are often described as outdated, with old decor, thin pillows, and cleanliness issues.
- Some rooms have issues with hot water, air conditioning, and noise from the outside.
- The hotel lacks a continental breakfast, and parking comes at an additional cost.
- The fitness center is small and limited.
Issues and Complaints
- Many reviewers experienced problems with the hotel's amenities, including a broken pool, hot tub, and boiler system.
- Some guests were charged extra fees without notice, including a deposit that was not fully refunded.
- The hotel's garage is crumbling, and the parking fee is considered steep.
Overall Experience
- The hotel's aged facilities and inconsistent amenities create a mediocre experience for many guests.
- While some reviewers had a comfortable stay, others faced numerous issues that overshadowed the hotel's convenient location.
