Experience the Art of Beauty, Experience the Wang Difference
At Brock Family Therapy Center, we are dedicated to providing client-based services that encourage well-being and the development of strategies for personal growth. Our caring, professional staff is committed to providing the best counseling and therapeutic experience possible to improve the quality of life for persons in need of therapy.
Our Mission
Our unique business approach allows us to train the clinicians of tomorrow while providing quality emotional guidance to those in need. We create a safe, nurturing environment where we help our clients share their experiences, identify patterns of behavior, and explore internal struggles that are impacting their lives. Therapy is a process of change. At Brock Family Therapy Center, we recognize that therapy is a mutual process and that you, as the client, are always in charge. We proceed at a pace that feels comfortable to you, allowing you to set the pace.
Services Offered
We offer a wide range of services, including family and parent-child therapy, geriatric issues counseling, and preparing the clinicians of tomorrow with real-life training. Our team of experienced therapists provides individualized care to help our clients overcome various challenges, such as depression, anxiety, and relationship issues. We also provide counseling for couples, including blended, foster, and adopted families.
Our Team
Our team of therapists is led by Angela C. Brock, LCSW, LMFT, MBA, who has over 19 years of clinical experience working with all age ranges and clinical matters. Our team also includes Avani Goodloe, LMFT, and Rachel Gilbert, LMFT, among others. Our clinicians are trained to provide compassionate and non-judgmental care to help our clients achieve their goals.
Insurance and Payment
We accept various insurance plans, including Aetna, Anthem, Blue Cross Blue Shield, and more. We also offer private pay options for those who prefer it. Please note that we do not bill insurance for couples work or psychological testing.
Therapy Experience and Staff
The staff at Brock are kind and eager to help, with therapists like Carol Scott and Terrell receiving high praise from clients. The receptionist is also noted as being a sweet heart. The agency is regarded as family-oriented, making it a comfortable environment for clients.
Billing Issues and Communication
However, some clients have experienced issues with the billing system, citing problems with double billing, incorrect charges, and a lack of communication. One client had to fight to get a refund for an overpayment and had to involve their credit card company to resolve the issue.
Therapist Quality and Client Satisfaction
While some therapists have received high praise, others have been criticized for being unprofessional and unhelpful. One therapist was accused of being unwilling to work with a client who was struggling with social anxiety.
Recommendations
Overall, the agency has received mixed reviews. While some clients have had very positive experiences, others have been disappointed with the service they received. Clients are advised to do their research and carefully choose a therapist who is a good fit for their needs.
