Your partner in keeping your vision sharp
Your Vision is Our Focus
Established in the heart of Willow Glen, VisualEyes Optometry offers comprehensive eye care services and a curated selection of eyewear to families and individuals in San Jose. Our team of experienced optometry professionals is dedicated to providing personalized care and addressing your unique vision needs.
Tailored Vision Care
At VisualEyes Optometry, we understand that everyone's vision is different. That's why we take a personalized approach to eye care, listening carefully to your concerns and taking the time to conduct a thorough eye exam. Our comprehensive examination includes testing for glaucoma, cataracts, and other eye diseases, as well as assessing the health of the external and internal structures of your eyes.
Expert Eye Care Services
Our skilled doctors are experienced in:
- Contact lens evaluation and fitting: We offer a comprehensive range of contact lens options, including disposable lenses, toric lenses for correcting astigmatism, bifocal lenses for presbyopia, and specialty lenses for various eye conditions.
- LASIK consultation: Our doctors work alongside experienced surgeons to offer personalized LASIK consultations and ensure you receive the best possible care.
- Comprehensive eye exams: Utilizing state-of-the-art equipment, our doctors diagnose and manage a variety of eye diseases, including glaucoma and cataracts.
Distinctive Eyewear Selection
Beyond comprehensive care, we offer a curated collection of distinctive eyewear from renowned designers like Oliver Peoples, Bevel, Lafont, and Tom Ford. Our friendly and experienced opticians will help you find the perfect frames and lenses that fit your individual style and vision needs.
We are committed to providing exceptional eye care and creating a positive and welcoming experience for our patients. Schedule an appointment today and experience the VisualEyes Optometry difference!
Overall Experience
The reviews for this eye care office are mixed, with four out of seven reviewers giving a perfect 5-star rating and two others giving 2-star ratings.
Organization and Communication
Some reviewers had issues with communication and organization. Author T. Russell mentioned that they received multiple sets of information regarding appointment availability, which was later cancelled. They also felt that their time was not respected. On the other hand, several reviewers praised the office's communication and attentiveness. They mentioned that staff were willing to help with questions and concerns and that doctors took the time to explain everything in detail.
Doctoral Care and Expertise
Many reviewers praised the doctors, particularly Dr. Trainer and Dr. Ngan, for their expertise and care. They mentioned that these doctors took the time to make sure they received the help they needed and were not pushy with their recommendations. One reviewer even mentioned that Dr. Trainer was willing to help with questions and concerns, and that he had a wonderful one-on-one approach.
Staff and Customer Service
Several reviewers praised the staff for being kind and friendly. They mentioned that everyone in the office was a pleasure to speak to and that they were extremely willing to help. One reviewer even mentioned that the staff was great about letting them know about warranties and insurance coverages.
Concerns and Complaints
Two reviewers mentioned concerns about the office's customer service. Author Dennis Zackerberg felt that the front desk staff was rude and mentioned that they were switching offices. Author T. Russell also mentioned that their time was not respected.
