Your Comprehensive Eye Care Facility
Welcome to MacQueen Eye Care Center, your trusted provider of comprehensive eye care services in Chicago, IL. For over three decades, we have been dedicated to improving and preserving the vision of patients of all ages, from infants to the elderly. Led by our experienced optometrists, Dr. MacQueen and Dr. Mlsna, our team of eye care professionals is committed to delivering personalized care and individualized attention to every patient who walks through our doors.
At MacQueen Eye Care Center, we strive to create a comfortable and welcoming atmosphere where our patients can feel at ease. Our state-of-the-art facility is equipped with the latest technology and advanced diagnostic tools to provide the highest quality of eye care services. From routine eye exams and contact lens fittings to management and treatment of eye conditions, our team is dedicated to meeting all of your eye care needs.
Our Services
At MacQueen Eye Care Center, we offer a full range of eye care services to help you maintain clear and healthy vision. Our services include:
- Comprehensive Eye Exams: We provide comprehensive eye exams to assess your vision and eye health. Our exams include a series of tests to evaluate your visual acuity, eye coordination, depth perception, and eye movement. We also check for signs of eye diseases, such as glaucoma, cataracts, and macular degeneration.
- Contact Lens Services: We offer a variety of contact lens services, including contact lens fittings, evaluations, and follow-up care. Our team will help you find the best contact lenses for your eyes and provide instruction on proper lens care and handling.
- Urgent Eye Care: We provide urgent eye care services for eye emergencies, such as eye infections, injuries, and foreign body removal. Our team is here to help you get the care you need when you need it.
- Management and Treatment of Eye Conditions: We provide management and treatment of various eye conditions, such as glaucoma, macular degeneration, diabetic eye disease, and dry eye syndrome. Our team will work with you to develop a customized treatment plan to meet your needs.
- Eyeglasses and Contact Lenses: We offer a wide selection of eyeglasses and contact lenses to suit your lifestyle and budget. Our team will help you find the perfect pair of glasses or contacts to meet your vision needs and personal style.
Our Approach to Eye Care
At MacQueen Eye Care Center, we are dedicated to providing the best possible eye care services to our patients. Our one-on-one approach ensures that each patient receives personalized care and attention. We take the time to listen to your concerns and answer any questions you may have. Our team is committed to keeping you informed and involved in your care every step of the way.
We believe that early detection and treatment of eye conditions are key to maintaining good vision and eye health. Our team stays up-to-date with the latest advancements in eye care technology and treatments to ensure that our patients receive the best possible care. We are committed to providing compassionate, comprehensive, and convenient eye care services to our patients.
Overall Experience
The reviews highlight a mixed experience at the eye care center, with some patients having a positive experience while others have had a negative one.
Negative Experiences
- Some patients have reported that the staff can be snotty and rude, making them feel uncomfortable and unwelcome.
- The doctor has been accused of being short and cold with certain patients, particularly those from minority backgrounds.
- The service has been described as unprofessional, with long wait times and difficulties in obtaining necessary items, such as safety glasses.
Positive Experiences
- Many patients have praised the doctor, describing her as wonderful, friendly, and professional.
- The staff has been complimented on their friendliness, knowledge, and efficiency.
- Patients have appreciated the precautions taken by the center to ensure their safety during the COVID-19 pandemic.
- The center has been commended for providing excellent care, with some patients even choosing to continue their care despite moving away.