Protecting You and Your Love Ones, One Policy at a Time
At Melissa Felis Ins Agcy Inc, our mission is to provide personalized insurance solutions to individuals and businesses in Murray, Salt Lake, and surrounding communities. Our team, led by Melissa Felis, has over 38 years of combined experience in the insurance industry, making us well-equipped to assist you with your auto, home, renters, and life insurance needs.
Our Story
Our office has been serving the local community since 1994, and we take pride in our ability to provide personalized service to our clients. As a State Farm agent, we offer a wide range of insurance products, including auto, homeowners, condo, renters, personal articles, business, life, and health insurance. We also provide other financial products, such as banking and annuities.
Our Services
At Melissa Felis Ins Agcy Inc, we understand that every individual and business has unique insurance needs. That's why we take a personalized approach to insurance, working closely with our clients to understand their specific requirements and providing tailored solutions to meet those needs. Our services include:
- Auto insurance: We offer competitive rates and comprehensive coverage options for your vehicle, including liability, collision, and comprehensive coverage.
- Homeowners insurance: We provide insurance coverage for your home and personal belongings, including dwelling, personal property, and liability coverage.
- Renters insurance: Our renters insurance policies provide coverage for your personal belongings and liability, even when you're not the homeowner.
- Life insurance: We offer term life, whole life, and universal life insurance policies to provide financial security for your loved ones.
- Business insurance: Our business insurance policies are designed to protect your business from unforeseen events, including liability, property damage, and business interruption.
What Sets Us Apart
At Melissa Felis Ins Agcy Inc, we pride ourselves on our personalized service and commitment to our clients. We understand that insurance can be complex, which is why we take the time to explain your options and help you make informed decisions about your insurance coverage. We're available 24 hours a day to answer your questions and provide assistance when you need it.
Why Choose Us
By choosing Melissa Felis Ins Agcy Inc, you'll experience the difference that personalized service and expert knowledge can make. Our team is dedicated to providing you with the highest level of service and ensuring that you have the insurance coverage you need to protect your assets and achieve your goals.
Customer Satisfaction with Melissa Felis State Farm Agency
Positive Experiences
Many customers have expressed their satisfaction with the service provided by Melissa Felis and her team at State Farm. They praise her for her honesty, responsiveness, and personalized approach to customer service. She is described as being easy to work with, watching out for her customers' best interests, and providing great customer service. Some customers have been with her for over 15-20 years, which is a testament to her ability to build long-term relationships with her clients.
Common Praises
- Personalized service and attention to detail
- Responsiveness and quick turnaround times
- Honest and transparent in her dealings
- Ability to build long-term relationships with clients
- Provides great customer service and support
Negative Experiences
Some customers have expressed their dissatisfaction with the service provided by Melissa Felis and her team. They have experienced issues with premiums, billing, and customer service. Some have felt that she was unresponsive to their concerns and did not provide adequate support.
Common Complaints
- Issues with premiums and billing
- Unresponsiveness to customer concerns
- Lack of transparency in dealings
- Poor customer service
