Who We Are
At Black Duck Embroidery, we are a team of dedicated professionals who take pride in delivering exceptional services to our clients. With a combined total of over 40 years of experience in the industry, our staff is comprised of skilled artisans who are passionate about producing high-quality garments on time and on budget. Our shared passion is to provide our clients with the best possible products and services, ensuring that their projects are completed to the highest standards.
Embroidery
Our embroidery crew is second to none! With several embroidery machines at our disposal, we can transform your artwork into durable, dimensional, and brilliant embroidery. Our team of experienced digitizers will work closely with you to ensure that your logo or design is carefully crafted and stitched to perfection. Whether you require small or large orders, we have the capacity to handle any job with ease.
Screen Printing
Our screen printing team is the most experienced in the southwest. With four automatic and three manual presses, our print department can produce high-quality prints on a wide range of materials, from t-shirts to tote bags, aprons, sportswear, jackets, and more. Our staff of skilled artists is skilled in every pre-press preparation from simple single-color prints to complex four-color and spot processes.
Custom Art & Design
Our art department is equipped to handle any artwork request. We can create high-quality digital images using the latest graphics programs. Whether you require artwork for apparel, promotional products, signage, or business materials, we can prepare your artwork from scratch or create high-impact images for you.
Promotional Products
At Black Duck, we understand the importance of choosing the right promotional products for your unique needs. Our knowledgeable staff can help you find the perfect product, ensure that your image will work on that item, and deliver them on time. Whether you're looking for pens, patches, coffee cups, or keychains, we can help you find the ideal item to promote your business or organization.
Latest Work
At Black Duck, we pride ourselves on our exceptional commitment to quality, customer service, and timely delivery. We invite you to browse our latest work and explore the range of services we offer. Whether you're looking for a simple t-shirt or a complex promotional product, we are confident that our team can deliver the results you need.
Customer Service and Quality of Products
The reviews highlight the importance of customer service and the quality of products in determining customer satisfaction. Some reviewers praised the excellent customer service, citing friendly and helpful staff, while others were disappointed with the lack of personal attention and poor quality of products.
Positive Experiences
Many reviewers had positive experiences with Black Duck, praising the staff's professionalism, quick turnaround times, and high-quality products. They appreciated the helpful and attentive service, and some even mentioned specific staff members who went above and beyond to ensure their satisfaction.
Negative Experiences
On the other hand, some reviewers were dissatisfied with their experiences, citing poor customer service, low-quality products, and mistakes made during production. One reviewer was particularly upset about a spelling error on their order, which they felt was not handled properly by the company.
