Empower Your Fitness Journey
At PKong Ins and Fin Svcs Inc, we are dedicated to providing top-notch insurance services to our clients in Long Beach, California, and surrounding areas. Our team of experienced professionals, led by State Farm Agent Peter Kong, is committed to helping individuals and businesses manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Our Story
As a State Farm Agent since 2001, Peter Kong has been focusing on auto insurance, business, and life insurance in Long Beach. With his expertise, we have been skilled in covering life and health insurance needs in all of California and Nevada. We have also been helping with all relocations from out of state to Long Beach, Signal Hill, Orange, and Los Angeles County.
Our Services
We offer a wide range of insurance products, including auto, homeowners, condo, renters, personal articles, business, life, and health. Additionally, we provide banking and annuity services to our clients. Our team is dedicated to providing personalized service and tailored insurance solutions to meet the unique needs of each client.
Our Mission
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We strive to provide exceptional customer service, build strong relationships with our clients, and make a positive impact in our community.
Meet Our Team
Our team is composed of experienced professionals who are dedicated to providing exceptional service to our clients. From our office manager, Vanessa Tobar, to our customer relations representative, Cristina Becerra, we are a team that is passionate about helping others. We are proud to have a diverse team that can communicate in Spanish, Laotian, Khmer, and Chinese.
Get in Touch
If you have any questions or would like to learn more about our services, please don't hesitate to contact us. We look forward to helping you with your insurance needs.
Overall Experience
The majority of reviewers had a positive experience with State Farm, praising the helpfulness and professionalism of the agents, particularly Vanessa and Francisco.
Praises for the Agents
Many reviewers praised Vanessa for her exceptional customer service, knowledge, and efficiency. She was described as "amazing", "super helpful", and "bilingual". Francisco was also commended for his great customer service, knowledge, and ability to explain insurance details clearly.
Positive Experiences
Reviewers appreciated the ease of use of the State Farm app, the clean and organized office, and the availability of parking. They also mentioned the competitive rates and discounts offered by the company.
Negative Experiences
However, a few reviewers had negative experiences, citing unprofessionalism and lack of attention to their concerns. One reviewer was disappointed with the lack of discounts despite being a long-time customer, while another reviewer was unhappy with the service provided by agent Peter Kong.
Common Themes
The common themes among the positive reviews were the exceptional customer service, professionalism, and knowledge of the agents. The negative reviews centered around unmet expectations and poor service from specific agents.
