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Mead Eye Care, established in 2003, stands out as a leading provider of comprehensive eye and vision care in the San Antonio community. Led by experienced optometrist Dr. Derek Mead, our team of dedicated professionals is committed to delivering personalized and compassionate care to every patient.
Our Approach to Optometry
At Mead Eye Care, we take a patient-centered approach to eye care. We believe in comprehensive exams, personalized recommendations, and open communication to address your unique vision needs and concerns. Our services are tailored to:
**Comprehensive Eye Exams
- Detection and management of eye diseases
- Evaluation of visual skills and potential problems
- Identification of appropriate corrective measures
**Contact Lens & Glasses
- Comprehensive contact lens fittings and exams
- Extensive selection of stylish and affordable glasses
**Glaucoma Testing & Management
- Precise diagnosis and tailored management plans for different types of glaucoma
**Pre & Post-Surgical Care
- Personalized guidance before and after procedures like LASIK surgery
Additional Services
- Eyelid and vision problems consultations
- Specialty contact lens options
- Comprehensive eye health education and prevention tips
Meet the Team
Dr. Mead and our team bring a wealth of expertise and enthusiasm to Mead Eye Care. We are committed to fostering open communication, building trusting relationships, and ensuring every patient receives the personalized attention they deserve.
Our Values
Mead Eye Care values:
- Patient-centered care: We prioritize your unique needs and concerns.
- Precision & expertise: We implement advanced technology and knowledge for accurate diagnoses and personalized solutions.
- Compassion & understanding: We provide a supportive and comfortable environment where you can feel at ease.
- Community commitment: We are active members of the San Antonio community and believe in giving back.
Schedule an Appointment Today
For exceptional eye care in a friendly and professional environment, choose Mead Eye Care. Contact us to schedule an appointment and experience the difference personalized vision care can make for you.
Positive Experiences
Dr. Mead has received numerous positive reviews from satisfied customers. Many have praised his exceptional bedside manner, highlighting his knowledge, friendliness, and accommodating nature. Several have expressed their appreciation for his ability to make them feel comfortable and at ease during their appointments.
Comfort and Professionalism
Several reviewers have mentioned the comfort and professionalism of Dr. Mead's office. The staff has been described as friendly, helpful, and accommodating, providing a welcoming atmosphere for patients.
Convenience
The convenience of Dr. Mead's office has also been praised, with many reviewers mentioning the office's location and ability to accept walk-ins or provide same-day appointments.
Negative Experiences
Unfortunately, not all reviewers have had a positive experience with Dr. Mead. Two reviewers have expressed dissatisfaction with the office's customer service, citing rude and lazy staff members. One reviewer felt unwelcome and unhelped, while another felt that the office did not provide good customer service.
Poor Customer Service
The negative experiences have highlighted issues with poor customer service, with one reviewer experiencing rude and dismissive behavior from a staff member. Another reviewer felt that Dr. Mead did not take responsibility for the poor service and did not seem to be aware of the issues occurring in his own office.
