Caring for your loved ones as if they were our own
At Advanced Care Partners, we pride ourselves on being a family care partner that treats your loved ones as if they were our own. As a privately-owned company, we've made it our mission to provide exceptional in-home care and personal care services to our patients and their families. With a focus on commitment, kindness, thoughtfulness, and perseverance, we strive to make a difference in the lives of the medically fragile families we serve.
Our Services
At Advanced Care Partners, we understand that every patient is unique, which is why we offer a range of services tailored to meet their individual needs. Our services are centered around providing pediatric care and personal care support to medically complex children in the comfort of their own homes or schools. We also offer adult care and have expanded our services to provide Medicaid programs that serve adults. Our expert caregivers are dedicated to keeping families together by providing hope, freedom, and quality care while building relationships that will last a lifetime.
Family Care Partners
As your family care partners, we've hand-picked our caregivers from the best in the industry. Our caregivers are more than just caregivers; they're an extension of our family. They're dedicated to making a positive difference in our patients' lives and are committed to excellence and devotion to our mission. Our caregivers are trained to provide the highest quality of care, ensuring that our patients receive the level of care they deserve.
Latest Update
Our caregivers are equipped to provide an unrivaled level of care in a safe environment. We're dedicated to providing a comprehensive plan of care that includes not only medical care but also emotional support and family dynamics. We believe that every patient deserves a voice, and we're committed to being that voice. Our caregivers are always available 24/7 to answer any questions or concerns you may have.
What Our Families Say
We're proud to have a reputation for being one of the best home care companies in the industry. Here's what some of our families have to say:
- "Melissa Christopher's mom - Trinita has been my son Christopher's nurse since he started with the company. She treats him as if he is hers. I love having her to work with him daily and I never worry if I have to leave. She is now a part of our family."
- "Gwen Patient's mom - ACP is the BEST home care company to work with. I have been with them for years and wouldn't change anything. They care so much about the kids, the individuals, their families, and their staff."
- "Pam Anna's mom - I appreciate ACP. I appreciate that when a conflict requires tough decisions, they choose to meet the needs of their patients. ACP is different from the rest. We want to have their staff for many, many years to come. Thank you for all you mean to my family."
- "Christine Tatiana's mom - Abigail has been with us for a couple of years almost two years and her star qualities always shine through in the care she provides for our daughter, Tatiana. Abigail always comes to work with extreme professionalism and a warm smile, not to mention her exemplary nursing skills."
Join Our All-Star Team of Caregivers
If you're passionate about making a difference in the lives of our patients and their families, we want you to join our team. We're always looking for talented and compassionate individuals who share our values of commitment, kindness, thoughtfulness, and perseverance. Contact us to learn more about our open positions and how you can become a part of our family.
Positives and Negatives of Advanced Care Partners
Quality of Care and Staff
The reviews highlight the company's commitment to providing excellent care to medically fragile children and their families. Many reviewers praised the dedication and support provided by the staff, with some authors noting that the company feels like a family-oriented organization.
Consistency and Reliability
However, some reviewers expressed dissatisfaction with the company's ability to consistently provide qualified nurses and caregivers. There were concerns about the high turnover rate among staff and the lack of availability of qualified personnel.
Communication and Responsiveness
Some reviewers mentioned poor communication from the CEO, with one review stating that emails and calls went unanswered. Another reviewer expressed frustration with the company's inability to provide a new nurse following the departure of their original caregiver.
Caregiver Quality
Unfortunately, one reviewer shared a tragic experience, indicating that their child almost suffocated due to the negligence of a nurse.
Overall Experience
Some reviewers raved about the company's positive culture, with one author stating that the company has a strong sense of family. Another reviewer praised the company's commitment to excellence and customer service.
Customer Service
On the other hand, some reviewers mentioned poor communication, and one reviewer even reported a nurse falling asleep on the job.
