Protecting our community, one policy at a time.
At the John Peters State Farm Insurance Agency, we are dedicated to providing our clients with the highest level of insurance services and products. With over 39 years of experience serving the Delray Beach and Palm Beach county communities, we have established ourselves as a trusted and reliable insurance agency.
Our Story
As a local State Farm Agent and a longtime resident of Delray Beach, I, John Peters, am proud to protect our community. I began my State Farm agency career in 1985 and have been a proud resident of Delray Beach for over 40 years. I am a graduate of Western Michigan University, BA and the University of Detroit-Mercy, MBA, a 35 Year Member of the Delray Beach Chamber of Commerce, a Rotary International Paul Harris Fellow recipient, a member of the Raymond F. Kravis Center for the Performing Arts, and a supporter of the Boy Scouts of America.
Our Services
At the John Peters State Farm Insurance Agency, we offer a wide range of insurance products and services to meet the needs of our clients. Our agency provides auto insurance, home, condominium, and renters' insurance, boat insurance, as well as life and health insurance products and much more. Whether you are relocating from another state or county, or just moving to a new home in the area, we are here to help you. Our team of insurance professionals is dedicated to providing personalized service and tailored insurance solutions to ensure that you and your family are properly covered.
Our Mission
Our mission is to provide our clients with the best possible insurance coverage at an affordable price. We strive to build long-term relationships with our clients, earning their trust and loyalty by providing exceptional customer service and personalized attention. We are committed to helping our clients achieve their financial goals and protecting what matters most to them.
Our Products
We offer a comprehensive range of insurance products, including:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
- Business Insurance
- Personal Articles Insurance
Our Team
Our team of insurance professionals is dedicated to providing exceptional customer service and personalized attention. With over 60 years of combined insurance office experience, we have the knowledge and expertise to help you navigate the complex world of insurance. Our team is committed to helping you find the right insurance coverage for your specific needs and budget.
Customer Service and Agency Experience
The majority of reviewers had a positive experience with the John Peters State Farm Agency. Many praised the excellent customer service, highlighting agents like Cindy Morris, Emily, Laura Iorillo, Debi Diana, Yesenia Estela, and Amorette for their responsiveness, patience, and knowledge. Reviewers appreciated the personal touch and attention to detail provided by these agents.
Positive Experiences with Specific Agents
Several reviewers mentioned specific agents who provided exceptional service. Cindy Morris was praised for her reliability, patience, and attention to detail. Laura Iorillo was commended for her high-quality service and ability to define clients' needs accurately. Debi Diana was appreciated for her patience and excellent customer service. Yesenia Estela was praised for her amazing customer service, making clients feel like family. Amorette was thanked for her help with the claims department and her calming presence.
Issues with Communication and Responsiveness
However, a few reviewers experienced difficulties with communication and responsiveness from the agency. Amanda Cicero was frustrated with the lack of communication regarding policy updates and cancellations. Marc Miller and Kylie Larsen had negative experiences with the agency, citing unresponsiveness and incompetence. Sarah Mae had issues with the office not answering calls or returning voicemails, leading her to contact corporate for assistance. Maria Damato experienced errors in her policies and poor customer service from David.
Overall Satisfaction
Despite some negative experiences, the majority of reviewers were extremely satisfied with their experience at the John Peters State Farm Agency. Many praised the agents for their knowledge, patience, and attention to detail, which made them feel protected and saved them money.
