Putting People First: We Assess, Shop, and Serve
At PHP Insurance Services, Inc., we are committed to providing our clients with exceptional insurance services that cater to their unique needs. With a team of experienced professionals, we strive to deliver personalized attention and tailored solutions to ensure our clients receive the best possible coverage.
Our Mission
Our mission is to empower individuals and businesses by providing comprehensive insurance solutions that address their diverse needs. We believe in fostering long-term relationships built on trust, integrity, and exceptional service. Our goal is to provide unparalleled customer satisfaction, ensuring that our clients feel protected and confident in their insurance choices.
Services
We offer a wide range of insurance services, including:
- Personal Insurance: Auto, Home, Renters, Condo, Mobile Home, Personal Umbrella, Specialty Products, Motorcycle, Mechanical Breakdown, Boat, RV, Earthquake, and Flood Insurance
- Commercial Insurance: Business Owners, General Liability, Workers' Compensation, Commercial Auto, Inland Marine, Flood, Employment Practice Liability, Professional, Surety Bonds, Directors & Officers, Earthquake, Commercial Umbrella, and Cyber Liability
- Health Insurance: Individual & Family, Individual Dental & Vision, International Student Insurance, Covered CA, Group Health Insurance, Group Vision Insurance, and Group Dental Insurance
- Medicare: Original Medicare, MediGap, Part C, Part D, Dental/Vision, and Fitness Benefits
- Travel Insurance
- Pet Insurance: Custom-made plans tailored to your pet's needs
Our Values
We operate on three core values:
- Responsibility: We prioritize our clients' needs and focus on providing exceptional service.
- Exceptionalism: We work with a variety of insurance companies to offer a broader understanding of company key benefits and offerings.
- Accountability: We are committed to helping our clients navigate the complexities of insurance and providing the ultimate customer service experience.
Our Partners
We are proud to partner with Covered California, allowing us to offer a comprehensive range of insurance options to our clients.
Overview of Reviews
The reviews of PHP Insurance Services Inc. are a mixed bag, with some customers having positive experiences and others having negative ones. The reviews highlight both the strengths and weaknesses of the company.
Positive Experiences
Many customers praised the helpful and professional staff, particularly Tiffany Nghi-Ho, Dan Tran, Paul, and Tony, who provided excellent customer service and helped them with their insurance needs. Some reviewers appreciated the competitive prices and the variety of insurance services offered by the company.
Negative Experiences
On the other hand, some customers had negative experiences with the company, citing poor communication, unprofessional staff, and inefficient service. Some reviewers mentioned being misled or pressured into buying insurance plans that were not suitable for their needs. Others were dissatisfied with the company's response to their inquiries or complaints.
Common Issues
Some common issues mentioned in the reviews include poor communication, unprofessional staff, and inefficient service. Some customers also mentioned being misled or pressured into buying insurance plans that were not suitable for their needs.
