Trust us to care for your furry friend like family
At Evergreen Animal Hospital, we are dedicated to providing top-notch veterinary care to our furry friends in Louisville and Middletown, KY. Our state-of-the-art facility, led by Dr. Brett Hornback, is committed to delivering exceptional services with a gentle, compassionate, and uniquely personal touch. We understand that your pet is more than just an animal - they are a beloved member of your family. That's why we strive to create a warm and welcoming environment where both you and your pet feel comfortable and cared for.
Our Mission
Our mission is to provide a lifetime of preventive care for your pet, from birth to old age. We believe that every stage of your pet's life deserves attention, love, and care. Our comprehensive services are designed to address your pet's unique needs, from wellness and vaccinations to dental care, surgery, and critical care. We also offer specialized services like laser therapy, thermal imaging, and boarding and grooming facilities to cater to your pet's individual needs.
Our Services
We pride ourselves on offering a wide range of services that cater to your pet's unique needs. Our services include:
- Wellness and vaccinations
- Allergies and dermatology
- Nutrition and weight management
- Diagnostics
- Dentistry
- Surgery
- Laser therapy
- Boarding and grooming
- Critical care
- House calls
- Thermal imaging
Our Commitment
At Evergreen Animal Hospital, we are committed to delivering premium care to each and every pet that walks through our doors. We believe that every pet deserves individualized attention, care, and support. Our team of experienced veterinarians and pet care professionals is dedicated to providing personalized care that addresses your pet's unique needs.
Our Values
At Evergreen Animal Hospital, we value:
- Compassion: We understand that your pet is a beloved member of your family, and we treat them with the same love and care that we would our own pets.
- Excellence: We strive for excellence in everything we do, from our state-of-the-art facilities to our commitment to ongoing education and training.
- Integrity: We believe in honesty, transparency, and integrity in all our dealings with our clients and their pets.
- Personalized care: We believe that every pet deserves individualized care and attention, tailored to their unique needs and circumstances.
Overall Experience
The majority of reviewers have had a positive experience at Evergreen Animal Hospital, praising the staff and veterinarians for their kindness, professionalism, and compassion. Many reviewers appreciated the hospital's ability to see their pets quickly, even on short notice, and praised the thoroughness of the exams and treatments.
Staff and Veterinarians
The staff and veterinarians at Evergreen Animal Hospital are consistently described as friendly, caring, and knowledgeable. Reviewers praised their ability to explain treatments and diagnoses clearly and answer questions thoroughly.
Cleanliness and Facilities
The hospital's facilities are described as clean and well-maintained, with many reviewers commenting on the welcoming and calming atmosphere.
Communication and Billing
A few reviewers expressed frustration with billing practices, citing surprise charges or discrepancies between quoted and final prices. Some reviewers also felt rushed or dismissed during their visits, which negatively impacted their experience.
Negative Experiences
A small number of reviewers had negative experiences, including concerns about billing practices, communication issues, and perceived rough handling of their pets.
