At Benfield's Wrecker Service, we're proud to be the go-to experts for all your towing and roadside assistance needs in Greater Tampa, FL. Established in 1970, our family-owned and operated business has been serving the community for over 50 years. Our team of experienced professionals is dedicated to providing top-notch service, ensuring the safety of our customers and their vehicles.
Our Story
Our journey began in 1970, with a simple yet ambitious goal: to provide exceptional towing and roadside assistance services to the people of Tampa. Over the years, we've grown and expanded our operations, but our core values have remained the same - safety, reliability, and customer satisfaction. Today, we're proud to be one of the most trusted and respected names in the industry.
Our Services
At Benfield's Wrecker Service, we offer a comprehensive range of services designed to help you get back on the road quickly and safely. Our services include:
- 24/7 Towing: We're available 24 hours a day, 7 days a week, to provide prompt and professional towing services for cars, trucks, and heavy-duty vehicles.
- Roadside Assistance: Our trained technicians can help with jump-starts, fuel delivery, tire changes, and lockout services.
- Tire Change: We can change your tire quickly and safely, getting you back on the road in no time.
- Car Lockout: If you're locked out of your vehicle, our experts can help you regain access quickly and efficiently.
Our Commitment
At Benfield's Wrecker Service, we're committed to providing exceptional service, every time. Our team is dedicated to ensuring that our customers receive the highest level of care, from the moment they contact us to the moment their issue is resolved. We're proud of our reputation for reliability, professionalism, and excellence, and we're dedicated to maintaining the highest standards in everything we do.
Overview
The reviews of Benfield's Towing Service are overwhelmingly positive, with most customers praising the company's professional, efficient, and reliable service.
Positive Experiences
Many customers praised the company's prompt response times, reasonable pricing, and courteous drivers. Some reviewers also mentioned the company's willingness to work with them to resolve issues, such as negotiating prices or providing extra assistance.
Towing and Storage Services
Several reviewers praised the company's towing and storage services, citing prompt and efficient service, reasonable prices, and polite and helpful staff.
Communication and Customer Service
Multiple reviewers praised the company's excellent communication and customer service, noting that staff were friendly, polite, and willing to listen to concerns.
Negative Experiences
Some reviewers reported negative experiences, including reckless driving, uncommunicative drivers, and concerns about property theft.
Issues with Drivers
A few reviewers reported issues with specific drivers, including reckless driving, tailgating, and lack of communication.
Concerns about Property Theft
One reviewer reported that their property went missing after using the company's services, raising concerns about theft.
